Windows 10: Printer Showing Offline Windows 10

HI All,


Can anyone please tell me How to Fix Printer Showing Offline in Windows 10??


Any help will be highly appreciated


Thanks

:)

 

Networked Printer showing "Offline"

Hey guys,

I'm having a slight issue with one of my printers in that it's showing offline and I can't print to it.

It's a Datamax label printer which is connected to my network via a Netgear print server, this has then be added to one of my servers for sharing etc.

So far I've tried the below.

- Classic on/off.
- Removing from server and re-adding.
- Ensuring that under port configuration SNMP Status is disabled.
- Assigning to different IP.
- Restarting Print Spooler.

I can ping it fine and the printer itself is letting me do manual test prints using its interface, but no matter what I cannot get it to stop showing up as offline and allowing me to print to it over the network. I should add that it's worked fine for the past year.

Any suggestions?

 

windows 10 printer offline

Hi Barry,

Welcome to Microsoft Community.



I appreciate your interest in windows 10. I understand the inconvenience you faced. I will help you with this.

I would suggest you to check the printer settings.

Follow the steps.

a. Click on the Start button, go to Control Panel and select Hardware and Sound.

b. Click on Printer.

c. If the Printer is offline, it shows “Offline” status. If the Printer is online it shows “Ready”.

d. If the Printer is offline, set it to online.

e. Right-click on the printer and select “Use Printer Online”.

f. The display should change to ready when the printer is set to online.

If it doesn't work then I would suggest you to install latest printer drivers in compatibility mode and check.

Follow the steps.

1. Right click on driver installation file and select Troubleshoot in compatibility mode and check in the Run this program in compatibility mode.

2. Tap or click the drop down box and select operating system, then tap or click OK.
3. Try installing the driver and check.
4. Follow the on screen instructions.


Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.



Thanks.

 

Both printers register offline for Windows 10

Hi,

Thank you for the update.

Resetting the power to your printer is a quick way to reset the printing system and prepare for further troubleshooting if necessary.

• 
  If the printer is off, turn on the printer, and then check the status of the printer:
  • 
    If the printer starts printing jobs from the print queue, your printer is clearing out queued print jobs and is online. You can stop troubleshooting.
    
  • 
    If the printer goes to an idle state after its startup routine, it might be online.
    
  • 
    If the computer still shows the printer as offline, continue using these steps.
    
• 
  With the printer turned on, disconnect the power cord from the printer.
  
• 
  Unplug the printer power cord from the wall outlet.
  
• 
  If you are using a USB cable or network cable, make sure that the cable has not become disconnected or damaged.
  
• 
  Wait at least 60 seconds. Restart the computer while you are waiting.
  
• 
  Plug the power cord back into the wall outlet.
  
• 
  Reconnect the power cord to the rear of the product.
  
• 
  If the printer does not turn on by itself, press the Power button to turn it on.
  
• 
  Try to print.
  • 
    If you can print, the printer is online again. Continue to the next step if the printer goes offline again when printing later.
    
  • 
    If the printer cannot print and remains offline, continue to the next step.