Windows 10: Is there a way to resolve activation issues via email/messages instead of waiting on hold?

Discus and support Is there a way to resolve activation issues via email/messages instead of waiting on hold? in Windows 10 Updates and Activation to solve the problem; Hi, I am unable to reactivate my license after my laptop was repaired and the logic board replaced. The Activation Troubleshooter has options that... Discussion in 'Windows 10 Updates and Activation' started by beaglebeagley, Oct 22, 2019.

  1. Is there a way to resolve activation issues via email/messages instead of waiting on hold?


    Hi,

    I am unable to reactivate my license after my laptop was repaired and the logic board replaced.


    The Activation Troubleshooter has options that match my situation, and they even find and show my computer!--but then the reactivation fails and it says I can't do it.


    I've called Microsoft and sat on hold a few times... talked to several different technicians. They were all very polite and friendly! But they say I need to submit a receipt showing the work done on my laptop. I've obtained that receipt from my system administrator, but now I can't get through again (tried to hold again). They take my case # and then put me on hold.


    Is there some other way to work with Microsoft on this issue? I don't want to call again.


    Is it smarter to try and tackle the problem fresh-- should I call them but not mention the case number?


    Thanks for any advice,

    D

    :)
     
    beaglebeagley, Oct 22, 2019
    #1
  2. Edgar Pan Win User

    no email on windows 10

    Hi Rick,

    To further isolate the issue, we may need additional information:

    • Any troubleshooting steps you’ve done so far?
    • Have you made any changes in settings after upgrading to Windows 10?
    • Are you receiving any error messages?

    We suggest following the steps provided in the article mentioned below and see if it helps you to resolve the issue.

    Errors sending or receiving email.

    Please get back to us with the status of the issue.

    Regards.
     
    Edgar Pan, Oct 22, 2019
    #2
  3. Billy Med Win User
    yahoo messaging setup

    Hi Kieth,

    Regarding the issue that you had with making email replies on your Yahoo, have you tried performing a uninstalling and reinstalling the app?

    We suggest that you follow these steps:

    • Uninstall the Yahoo Mail app.
    • Perform a soft reset by Pressing the Power and Volume down button simultaneously for 15 seconds.
    • Once the phone vibrates, release your hold and wait for the phone to finish rebooting.
    • Reinstall Yahoo Mail from the store.

    Let us know if the issue persists after following the steps above.
     
    Billy Med, Oct 22, 2019
    #3
  4. linhlz Win User

    Is there a way to resolve activation issues via email/messages instead of waiting on hold?

    Windows 10 will not activate Error code 0x803F7001


    Possibly there can be the problem with Microsoft activation Server, so your Windows 10 is not activated. In this scenario, you need to wait and verify if it is the issue from Microsoft’s side. But if you are getting error code 0x803f7001, you can also try these steps:

    1. Open Settings app. Then go to Update and security > Activation screen > Change product.
    2. Type your Windows edition product key and click Next.
    3. You’ll get We couldn’t activate Windows error message.
    4. Retry steps 1-3 then type your 25-characters unique product key.
    5. Wait for the process to complete, Windows 10 is activated.
    Hope something helps this problem
     
    linhlz, Oct 22, 2019
    #4
Thema:

Is there a way to resolve activation issues via email/messages instead of waiting on hold?

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