Windows 10: face id login is not working

hello ,

my face id login was working but now will not allow me to login .

the computer says it cant find the camera compatible and cant open the camera . annoying as it's a good way to login

how do i fix this please?

:)

 

LOGIN ISSUE - while using "Cyberlink Youcam face login"

Dear all,

Initially my Laptop "HP pavilion" is windows 8.1. At that time i was using Cyberlink Youcam face-out login. ( Version is Cyberlink Youcam 5)

But after i upgrade to windows 10, everytime i have issue while login.

I want to deactivate this face login. I try to deactivate in the cyberlink setting, but still cannot be deactivated.

Moreover i tried to uninstall the cyberlink, but it is not found in the program list in control panel.

Please suggest how to deactivate the face login. Thanks

 

Face ID not working in Surface Pro 6

Hi,



Thank you for writing to Microsoft Community Forums.



We understand that you are unable to use the Face ID on your Surface Pro 6, we will look into this for you. We would like to know if you are aware of any changes on the computer recently.



However, I suggest you to refer the steps mentioned below and check if that helps in resolving the issue:



Method 1: Resetting Windows Hello Biometric Database



You can try resetting the Windows Hello Biometric Database and check if that helps. Please follow the steps mentioned below:

1. Press Windows key + R, to open
   Run dialog box.
   
2. Type services.msc and click on
   OK.
   
3. Look for Windows Biometric Service, double click on it and click on
   Stop.
   
4. Now, go to C:\Windows\System32\WinBioDatabase, take a backup of all the files inside the
   WinBioDatabase folder.
   
5. After taking a backup of the files, delete all the files.
   
6. Now, open Services by following step 1 and 2, and restart the
   Windows Biometric Service.
   
7. Go to Start >> Settings >> Accounts >> Sign-in options and register the Face data again.
   

Method 2: Installing Windows Hello Face Driver



If method 1 didn’t help. You can try to reinstalling the Windows Hello Face Driver. Follow the steps mentioned below:

1. Press Windows key + E, to open
   File Explorer.
   
2. Navigate to C:\Windows\System32\WinBioPlugIns\FaceDriver
   
3. Look for HelloFace.inf and
   HelloFaceMigration.inf file, right click on each file and select
   Install.
   
4. Restart the computer.
   

For additional information, you may also refer the article
Troubleshoot problems with Windows Hello on Surface.



Let us know how it goes.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

Can't choose Youtube ID login

Hi!

On my Nokia Lumia with Windows Phone 7.8 I'm having problems with choosing a different ID when I login. I'd rather use my second one, but I cannot because the list is not scrollable. Is this a problem with youtube mobile site, or my old version of Windows
Phone?

Here is a screenshot, you can see the first ID and its cut off radio button suggesting I should be able to scroll a list there:
[Removed for privacy]