Windows 10: Trojan W97M.dropper virus

I have a Trojan W97M.dropper virus on my pc (it's somewhere in Outlook). It has been detected by Bit Defender but unfortunately the software is unable to remove it or even quarantine it. I have tried both Windows Defender and Microsoft malicious Software removal Tool but quite surprisingly neither of these are able to even detect the virus. Please can somebody make a suggestion of how I can remove it. Thanks very much in advance.

:)

 

Windows Defender - Trojan Dropper Malware


Malwarebytes discovered the Trojan Dropper in rundlll.32exe file. Windows Defender (WD) did not detect in a scan performed immediately before. I removed with Malwaebytes and did a follow-up scan with Norton Power Eraser which was negative. I do not have Malwarebytes installed but download periodically to do a scan.

Posting this to illustrate the importance of supplementing WD with another AV.

If you are not familiar with Trojan Dropper it is a type of Trojan whose purpose is to deliver an enclosed payload onto a destination host computer.

 

Rooted Malware, Virus, and Trojan Infection, Keylogger Trojan Malware

Hi,

Please click the link below and follow Stephen Boots' suggestion on how to remove Trojan virus on your computer:

• List of anti-malware product removal tools

Let us know if you need further assistance.

 

Windows Defender - Trojan Dropper Malware

Thanks for the reply. I am familiar with Malwarebytes and use the free, on-demand scanner as a supplement to WD.

From my research, the rundll.32exe Trojan Dropper seems to a common threat. While there is always a possibility of a false positive, I chose to err on the side of caution and remove the reported virus.

My post was not intended to degrade WD, but to illustrate the importance of a secondary scan by another AV as is also stated on the numerous forum posts on "what is the best av."