Windows 10: Reset of computer on shut down

If I shut my computer down the computer resets to original Microsoft settings. I lose all my downloads and have to log into my email accounts every time. Some of the downloads of programs are extremely large and this is a strain on my download allowance. The keyboard is reset and all pin to starts removed. This is incredibly frustrating. We just had a blackout so I have to start again. This all happened after the automatic update to Windows 10 I think.

:)

 

Windows 10 is unable to complete shut down

We suggest doing these troubleshooting steps below:

Method 1. Hard Reset

• Shut down your computer.
• Remove the cable and wires connected to your computer.
• Press the Power button for 10 seconds to completely drain your device.
• Check if there's any changes.

Method 2. Shutdown trick.

• Press Windows key.
  
• Press and hold Shift.
• Click the Power icon.
• Select and click Shutdown.

Let us know the outcome.

 

My new Vista computer sometimes unexpectedly shuts off. Any suggestions?

My new Vista computer sometimes unexpectedly shuts off. Any suggestions?

 

Computer shuts down at welcome screen

+1 to reset cmos, that's the first step, IMO.
After resetting cmos, make sure you enable AHCI in BIOS if you're using a SATA HDD.