Windows 10: Transfer Microsoft purchases between accounts

Hi. I have an old Microsoft live email account I have been trying to discontinue. I also have a current Microsoft outlook account that I am trying to transfer to Windows as my main account. This has been an annoying process since I had to wait 30 days to change the account and another 30 days to change my phone number. However, the real issue is that I have Microsoft purchases and licenses on both my old account and my new account including Windows and Office licenses as well as Microsoft Store purchases. Is there any way to move my purchases and licenses from my old account and associate them with my current account? Thnx.


Steve W.

:)

 

Unable to purchase on Microsoft Store with a Family account.

Thank you for your response. There are other games that allow you to purchase using the Microsoft funds that you transferred to a member of your Family.
If you don't have sufficient money in your Microsoft account to complete a transaction, you must use another form of payment registered with your Microsoft account to cover the remaining purchase amount, charge the entire purchase to the other payment
option in lieu of your account balance, or add additional value to your Microsoft account.

To ensure that the child account is allowed to purchase a content online, you have to check and change the restriction settings on the account by following the steps below:

• Sign in to your account on the
  Microsoft Family page.
• Find your child’s name and select More options > Spending >
  Change content restrictions.
• Change the restrictions settings and allow the account to purchase.

If you are still unable to purchase the game, there is a possible issue with your profile or the billing information. We recommend that you contact Xbox Chat Support to securely check your account and the child account.

Keep us updated with the results after performing the suggested solutions above.

 

Multiple questions about installing - transfer accounts etc.

According to you, the accounts were Windows built-in admin, a local admin and standard user. None of them needs to be moved.

The built-in admin account, as the name says, will be there when you boot the laptop first time. It is disabled by default, you just need to enable it. For two other accounts, simply create same accounts on laptop.

Attach the HDD to laptop using an external USB enclosure, copy contents of data folders to respective folders on laptop.

You mentioned that the desktop accounts were / are local accounts, not Microsoft accounts. See the options to get Pro here:

• Upgrade Windows 10 Home to Windows 10 Pro

If you can still access Windows on desktop, boot it up, make it a Microsoft account and link license to that MS account. Tutorials:

• Switch to Microsoft Account in Windows 10
• Link Microsoft Account to Windows 10 Digital License

When done, see this tutorial. It will show step by step what do on the laptop to transfer desktop license to it: Use Activation Troubleshooter in Windows 10

This article is the best I have seen about when a license transfer is possible, and when not:

• https://www.howtogeek.com/261053/whe...e-to-a-new-pc/

 

Microsoft account purchase information.

Hi Robert,

A corrupted game file is one of the possible reasons why you don't see any information with all of your Microsoft games. To help you resolve this concern, we suggest that you follow the steps below:

Step 1: Sign out your account from the Windows Store. Here is how:

• Open the Store app.
• Click/tap on the user icon, and click/tap on Microsoft account that you are currently signed in to the Store with.
• Click/tap on the Microsoft account again.
• Click/tap on the Sign out link.

Step 2: Reset Store cache. Follow the steps below:

• Press the Win+R keys to open the Run dialog.
• Type WSReset.exe, and click/tap on OK.
  
  Note: The WS tool resets the Windows Store without changing account settings or deleting installed apps.
• The Store and a command prompt will now open without any message. The command prompt will automatically close when the Store cache has been reset.

Step 3: Sign in your account to the Windows Store.

• Open the Store app.
• Click/tap on the user icon, and click/tap on Sign in.

Should you need further assistance, feel free to post back anytime.