Windows 10: windows explorer crash and show gray

Discus and support windows explorer crash and show gray in Windows 10 Drivers and Hardware to solve the problem; Source Windows Explorer Summary Stopped working Date ‎11/‎14/‎2019 8:25 PM Status Report sent Description Faulting Application Path:... Discussion in 'Windows 10 Drivers and Hardware' started by Mohamed ElAraby meno, Nov 14, 2019.

  1. windows explorer crash and show gray


    Source
    Windows Explorer

    Summary
    Stopped working

    Date
    ‎11/‎14/‎2019 8:25 PM

    Status
    Report sent

    Description
    Faulting Application Path: C:\Windows\explorer.exe

    Problem signature
    Problem Event Name: APPCRASH
    Application Name: Explorer.EXE
    Application Version: 10.0.18362.449
    Application Timestamp: d3046e6b
    Fault Module Name: explorerframe.dll
    Fault Module Version: 10.0.18362.418
    Fault Module Timestamp: 619c47cc
    Exception Code: c0000005
    Exception Offset: 000000000000cdea
    OS Version: 10.0.18362.2.0.0.256.48
    Locale ID: 1033
    Additional Information 1: 71d3
    Additional Information 2: 71d3000dc3adae35f344dacecab30cf0
    Additional Information 3: 83fd
    Additional Information 4: 83fd46518b4b86bb597af4b1f75c2476

    Extra information about the problem
    Bucket ID: 23dfcf46c6c0a167b7728bab075c2b9f (1689566376896506783)

    :)
     
    Mohamed ElAraby meno, Nov 14, 2019
    #1
  2. jsmin Win User

    Windows Explorer crashes and thumbnails problem

    Hi, I hope you can help me.
    Windows Explorer is no longer showing thumbnails on files played by Windows Media Player. I've run cmd and regsvr32 shmedia.dll and regsvr32 shimgvw.dll. That seemed to solve the problem...but it created a different one. Now when I try to open a folder on an external hard drive it crashes. I read in an old 2008 post it was an avi file causing the problem and suggested the run cmd regsvr32 /u shmedia.dll. That solved the opening problem but recreated the thumbnail problem. Any help to achieve both functions would be greatly appreciated. Thank you.
     
    jsmin, Nov 14, 2019
    #2
  3. Harvy Win User
    Windows explorer crashing

    Hi,

    I am having the same problem as the OP in this thread.
    Windows Explorer crashes whenever I open my external HDD or thumb drive in explorer..

    I have tried the fixes listed in the above thread and I am getting the same error message as 'ktadie' (post 16). I think this is because I am running Windows 7 Professional. Windows explorer crashes when I open my 'Films' folder on my brand new 2tb external HDD. I have about 300 .avi files in this folder and some of the .avi files are several years old.

    In short I believe I need the same fix given by 'Wile E' (post 7) but updated for Windows 7 Professional.

    Thanks in advance.
     
    Harvy, Nov 14, 2019
    #3
  4. peach1971 Win User

    windows explorer crash and show gray

    all games crash!

    I suggest you run rthdribl > http://www.daionet.gr.jp/~masa/archives/rthdribl_1_2.zip
    Increase the window size step by step and watch your vga temps permanently.
    What happens?
    If it crashes, run at stock speeds as suggested before and retry.

    P.S.: When your system locks, does the display signal turn off after a time?
    Stuttering sound or no sound at all when freezing?
    What X1800XT model do you own exactly?
     
    peach1971, Nov 14, 2019
    #4
Thema:

windows explorer crash and show gray

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