Windows 10: Windows Update Caused Blue Screen Of Death

After updating my Acer laptop for the most resent update it took me to the "blue screen of death". I looked around but there is no optional reset. I went through all 6 options in advanced settings I had. (these were my only options)

•Startup rest couldn't find an issue and it just told me to turn off my computer returning me to the Blue Screen

•I went through System Restore and Command Prompt. I don't have any backup files or anything so it just brought be back to the Blue Screen.

•The Uninstall Updates option told me that it ran into a problem and can't uninstall. Then it takes me back to the blue screen.

•The last two options are UEFI Firmware Settings and System Image Recovery but I don't think either would fix the issue.

Again there is not RESET or HARD RESET option in my Troubleshoot Options. It takes me right to the Advanced Options.

:)

 

1803 update causing PC crash with Blue Screen of Death

Hello annebinding,

Thank you for writing to Microsoft Community Forums.

To address your concern, kindly help us with the following questions:

1. What is the make and model of the computer?
2. What is the exact error code/message you receive regarding the Blue Screen of death?

I understand that you are facing an issue regarding Blue Screen of Death. A faulty device driver or system service might be responsible for this. Hardware issues, such as BIOS incompatibilities, memory conflicts, and IRQ conflicts can also generate BSOD.
We will look into this for you.

I would suggest you to follow the troubleshooting steps mentioned in the following article step-by-step and see if it works:

• Troubleshoot blue screen errors
  

The Operating System is designed to automatically receive new updates by default. We recommend not to stop the updates, since the updates consists various security patches and latest driver updates which helps to keep the computer safe and secure. Windows
Updates will eventually need to be installed and downloaded, regardless of your update settings. However, you may temporarily pause updates from being downloaded and installed.

To know more on how to pause updates, you may refer to an article on:
Manage updates in Windows 10.


Kindly get back to us with the results, we are looking into this for you and we will be glad to assist you if the issue persists.

Regards,

Mala S

Microsoft Community - Moderator

 

Blue screen of death issue

Hi Malcolm,

Blue screen of death error can be caused either by hardware failure or software compatibility. To help you resolve the blue screen of death issue, we would like to get more information:

• Please provide the complete stop error message that you are getting.
• Were there any changes made prior to the issue?

We recommend following the troubleshooting steps in the article:
Troubleshoot blue screen errors

Should you need further help, you're always welcome to post back.

 

Blue Screen of Deaths on a Daily

I have tried all of the options there, Which is why i included in my post the lists of things that i performed to isolate the cause of bsod. Thanks