Windows 10: PC is connected to the internet via ethernet cable, has internet access, but says it...

Discus and support PC is connected to the internet via ethernet cable, has internet access, but says it... in Microsoft Windows 10 Store to solve the problem; I've made a post here before but gave up due to unhelpful answers and people not even reading what I said properly, it became frustrating and I gave... Discussion in 'Microsoft Windows 10 Store' started by Niko.G, Nov 15, 2019.

  1. Niko.G Win User

    PC is connected to the internet via ethernet cable, has internet access, but says it...


    I've made a post here before but gave up due to unhelpful answers and people not even reading what I said properly, it became frustrating and I gave up. I recently (as of writing this, 10 minutes ago) purchased "Age of Empires 2: Defininive Edition" via steam. What I was not made aware of when purchasing this is that it uses microsoft services.

    I bought my PC via a pre built PC website. I had to install Windows 10 myself. I had problems and realised that during the installation it had not installed the .NET framework. I put my windows 10 usb back into the PC and fixed the issue. The issue I've been facing since I bought this PC 3 or so years ago is that when plugged into the internet via ethernet cable (the PC does not have a wifi card) it says in the bottom right "Not connected - No connections available". Now, I know this isn't true because I'm writing this question to you know using the internet I supposedly do not have. When trying to use the microsoft store, it tells me I don't have internet and refuses access, when trying to use the xbox apps it does the same and now it's not letting me play multiplayer on the game I just bought on steam because as it turns out, it uses the microsoft ecosystem which for some reason likes to ask my computer if it has internet every time I try to use it (and my computer thinks it doesn't).

    This is driving me insane and now I'll need to request a refund because I've wasted my money buying a product I can't even use.

    The last time I asked for help I got the sort of "did you try turning it off and on again?" responses as if I'm an idiot.

    Here are four images showing the points I made:

    I don't understand why this is happening, none of the error codes have pointed me in any useful directions and I'll say it again (because the last time nobody believed me despite the fact I am currently using the same PC that thinks it doesn't have internet to write this) I do have an internet connection despite what all of these images say. I have a 360Mb/s connection, I can watch videos on youtube in 4K, I DEFINATELY have internet.
    I don't mean to sound rude, I just want to make that clear this time around so nobody makes the assumption I'm stupid and didn't plug it in.
    I appreciate any and all help, many thanks in advance!

    PC is connected to the internet via ethernet cable, has internet access, but says it... [​IMG] PC is connected to the internet via ethernet cable, has internet access, but says it... 85a2ac07-6c3d-474a-a052-88f24c313f9e?upload=true.png PC is connected to the internet via ethernet cable, has internet access, but says it... 0c757104-6ec3-4f09-b658-2b4fc82c9402?upload=true.png PC is connected to the internet via ethernet cable, has internet access, but says it... 242e8f6e-3018-45f5-8a5b-f4b9ea82780e?upload=true.png

    :)
     
    Niko.G, Nov 15, 2019
    #1
  2. AndrewCar Win User

    No internet after connecting Home AV system Ethernet cable

    Dell XPS8900 Desktop System works fine, then I connect the Ethernet from the PC to the new Home HiFi AV system (via Sonos S-Connect) After that I get no access to the internet. If I disconnect the Ethernet cable (and reboot?) I get internet again. If I
    connect the Ethernet cable after first establishing access to the internet, I get internet AND control of the Home HiFi AV system until the PC goes to sleep or is turned off, then no internet again. Any suggestions please. Regards
     
    AndrewCar, Nov 15, 2019
    #2
  3. Homucles Win User
    Cannot connect to Internet via direct Ethernet cable connection.

    Hello. Have had this PC for about a year now. Came as Win7, updated to Win10 shortly thereafter. It is incapable of connecting to Internet wirelessly, so I connected it to modem directly through Ethernet cable. Have never had any problems whatsoever with
    connectivity to the Internet.

    All of the sudden, as of about last week, I would start up my PC and it would be disconnected from the Internet. It cannot detect any sort of Internet connections despite being directly connected to the modem. Even wirelessly connected devices in my home
    like smartphones and tablets were unaffected by whatever ails my PC/Ethernet cable/etc.. I had:

    • Restarted PC
    • Unplugged and replugged in modem after 30 seconds
    • Uninstalled drivers
    • Checked for driver updates (of which there were none)
    • Switched Ethernet ports
    • Switched Ethernet cables
    • Turned off firewalls and other malware-detecting programs
    • Reset network devices
    • ...and a host of other troubleshooting tips I have now forgotten
    None of these worked, but after 10-20 minutes, the Internet returned to normal. It has just happened again, and I did not retry any of the aforementioned actions, and, once again, it returned after 10-20 minutes.

    It may seem to be a very trivial problem if the Internet ultimately comes back, but this effectively means my PC's startup time is extended to about 20 minutes, and this proves to be extremely inconvenient when I need to access the Internet.

    Please offer any suggestions you think would solve this problem. Whatever system specifications are needed I will provide.
     
    Homucles, Nov 15, 2019
    #3
  4. PC is connected to the internet via ethernet cable, has internet access, but says it...

    Ethernet Connection Shows "unidentified network and no internet access"

    I'm a student and I went and got my PC hooked up for the campus ethernet, the connection was fine for about 3 days and after that it started showing a message saying "unidentified network and no internet access" after that it just said network and no internet
    access, while if I hook a laptop to to the same cable it connects to the internet with no problem at all, but my PC says no internet access. Is there a way to fix this problem and my PC is using windows 10

    [Original Title: Ethernet]
     
    njabulomanyisa, Nov 15, 2019
    #4
Thema:

PC is connected to the internet via ethernet cable, has internet access, but says it...

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