Windows 10: Windows 10 Update Issue - SYSTEM THREAD EXCEPTION NOT HANDLED/0xC1960101-0x30017

I am on Windows 10 64-bit version 1703, build number 15063.1418

I am using an Intel 4790k, with 16GB of RAM


Windows 10, simply, absolutely refuses to update, and I have tried nearly everything I can think of.

I've tried:

Running the Windows Update troubleshooter

Downloading the applicable Servicing Stack Updates

Downloading the most recent KB for my version of windows

Running DISM /restorehealth and /startcomponentcleanup

Running sfc /scannow

Performing an in-place upgrade with the Windows 10 Media Creation Tool on both internal and external drives

Unplugging all external hardware except a hardwired keyboard

Running checkdisk

Performing a clean boot of windows

Interrupting the update process during the first softboot, by turning the computer off and back on


Without fail, every time I try to update Windows 10, it gets to 27%, reboots, and crashes to a bluescreen several times before having to revert the updates.

I get the error message "SYSTEM THREAD EXCEPTION NOT HANDLED" on that bluescreen every time, and the times I've used the Media Creation Tool, I've gotten the error code "0xC1960101-0x30017".


Any help is appreciated, thank you.

:)

 

System Thread Exception Not Handled?

Hi,

Thank you for posting your query on Microsoft Community.

I understand your inconvenience. We will assist you to resolve this issue.

The System Thread Exception Not Handled error in Windows mostly occur due to incompatible or old graphics card drivers. System Thread Exception Not Handled error is often displayed along with the Blue Screen of Death

I suggest you to boot into Safe Mode environment and update your graphic drivers.

Method 1: Update drivers.

I suggest you to update graphic drivers and check if it helps. Follow the steps given below.

• Press Windows key + X key and click on
  Device manager.
• Search for Display Adapters.
• Right-click on the graphics
  card and click on Update driver software.

You may also download the latest graphic drivers from the manufacturer’s website and install them on your computer.

If the issue still persist, I suggest you to install the drivers in compatibility mode and check.



Method 2:



Follow the steps to install the drivers in compatibility mode.

• Download the drivers from the manufacturer’s website.
• Right-click on the installer and click on "Properties".
• Click on the ‘compatibility’ tab and check the box "Run this program in compatibility mode for” and select previous Operating System from the drop down.
• Click on ‘Apply’ and click ‘OK’ and run the file to install it.

Hope it helps. Do let us know if your issue is resolved. For any further information, feel free to contact us.

Thank you.

 

Windows 10 Creator Update 1709 Fails - System Thread Exception Not Handled

Hi George,

The "System Thread Exception Thread Not Handled" error usually occurs due to hardware driver issue. For us to provide more troubleshooting steps to resolve the issue, we'd like to know the following:

• Were there any external devices connected to your computer (except for mouse and keyboard)?
  
• Are you using a third party anti-virus?
  

We're looking forward to your reply.

 

SYSTEM THREAD EXCEPTION NOT HANDLED

Hi Cyrielle,

It's possible that your system is getting the "SYSTEM THREAD EXCEPTION NOT HANDLED" blue screen error due to outdated drivers. We'd like to learn more about your concern so that we could provide the proper resolution. We just have a few questions for you:

• Which build version of Windows 10 is currently on your computer? To check, click
  Start, type winver, and press enter. For example, 14393.1066.
• Did you make any changes to your computer before this started happening?
• Are you using a third-party antivirus program?
• What troubleshooting steps have you done so far?