Windows 10: Computer RANODMLY, INAPPROPRIATELY shut down when it went to SLEEP mode

Discus and support Computer RANODMLY, INAPPROPRIATELY shut down when it went to SLEEP mode in Windows 10 BSOD Crashes and Debugging to solve the problem; This is a very, very annoying thing that I currently face, as I almost always left things opened on the computer when I put it to sleep mode. I had... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by iFang1123, Nov 17, 2019.

  1. IFANG1123
    iFang1123 Win User

    Computer RANODMLY, INAPPROPRIATELY shut down when it went to SLEEP mode


    This is a very, very annoying thing that I currently face, as I almost always left things opened on the computer when I put it to sleep mode.

    I had tried reinstall Windows 10 on this computer, TWICE, but it's still here. It does not seemed to happen at a constant recurring time frame (i.e. It can happen multiple times in a day or 1 week apart, from my experience before I do the two times re-installation of Windows. ), and no visual indicator to identify that it was going to happen, only a visual indicator to know it was happening when it does happened (but then I can only watch the laptop does the silly thing and I wait there for it like a maniac).


    The two physical indicator that one can see are these.

    1. (Easy to know) When you put it to sleep, the power light keeps lit for a few minutes (can take up to 9 minutes like so), then the power light went down. It should blink a red light if it was put into sleep mode. So there I know it went through an inappropriate shutdown rather than sleep.
    2. (Hard to know) When you put it to sleep, it does sleep. Hours later, you come back to the computer, the red light is not blinking. Sometimes it just went into hibernate mode, but when I press the power button and the boot time was long, there I know it went through an inappropriate shutdown, rather than being in sleep mode for too long so it decides to put itself into hibernate mode.

    The logs were a little different from each time the problem occurs. I hope that any helpers can assist me in fixing this thing, or tell me is it time for me to replace my 4 year old laptop. Thank you.

    All the logs from the Windows Reliability History are below. If you need any logs from Event Viewer, please request. I will get it back as soon as I read the message and had time to save and submit it.

    THANK YOU IN ADVANCE!


    08/11/2019


    Source
    Windows

    Summary
    Hardware error

    Date
    ‎08/‎11/‎2019 02:01 PM

    Status
    Not reported

    Description
    A problem with your hardware caused Windows to stop working correctly.

    Problem signature
    Problem Event Name: LiveKernelEvent
    Code: 144
    Parameter 1: 3003
    Parameter 2: ffffd309e316f670
    Parameter 3: 40010000
    Parameter 4: 0
    OS version: 10_0_18362
    Service Pack: 0_0
    Product: 768_1
    OS Version: 10.0.18362.2.0.0.768.100
    Locale ID: 17417

    11/11/2019


    Computer RANODMLY, INAPPROPRIATELY shut down when it went to SLEEP mode 3ff135b3-b4bc-417a-a116-1e2bf221066e?upload=true.png


    Hardware Error


    Source
    Windows

    Summary
    Hardware error

    Date
    ‎11/‎11/‎2019 06:46 AM

    Status
    Report sent

    Description
    A problem with your hardware caused Windows to stop working correctly.

    Problem signature
    Problem Event Name: LiveKernelEvent
    Code: 193
    Parameter 1: 810
    Parameter 2: 0
    Parameter 3: 0
    Parameter 4: 0
    OS version: 10_0_18362
    Service Pack: 0_0
    Product: 768_1
    OS Version: 10.0.18362.2.0.0.768.100
    Locale ID: 17417

    Extra information about the problem
    Bucket ID: LKD_0x193_DxgkrnlLiveDump:810__dxgkrnl!DxgCreateLiveDumpWithWdLogs
    Server information: fe6eb689-dfbb-44ed-8291-6e75ccbe3b1c


    Shutdown Unexpectedly


    Source
    Windows

    Summary
    Shut down unexpectedly

    Date
    ‎11/‎11/‎2019 06:46 AM

    Status
    Report sent

    Problem signature
    Problem Event Name: BlueScreen
    Code: 9f
    Parameter 1: 3
    Parameter 2: ffffd50bc3c42060
    Parameter 3: fffff80312268870
    Parameter 4: ffffd50bcb56e010
    OS version: 10_0_18362
    Service Pack: 0_0
    Product: 768_1
    OS Version: 10.0.18362.2.0.0.768.100
    Locale ID: 17417

    Extra information about the problem
    Bucket ID: 0x9F_3_PNP_NOTIFIY_BINDING_tcpip!FWPM_LAYER_NAME_RESOLUTION_CACHE_V6

    16/11/2019

    Computer RANODMLY, INAPPROPRIATELY shut down when it went to SLEEP mode dbd1d76e-f97b-42cf-a4dd-b1e57a5d0298?upload=true.png

    Hardware error


    Source
    Windows

    Summary
    Hardware error

    Date
    ‎16/‎11/‎2019 05:04 PM

    Status
    Report sent

    Description
    A problem with your hardware caused Windows to stop working correctly.

    Problem signature
    Problem Event Name: LiveKernelEvent
    Code: 193
    Parameter 1: 810
    Parameter 2: 0
    Parameter 3: 0
    Parameter 4: 0
    OS version: 10_0_18362
    Service Pack: 0_0
    Product: 768_1
    OS Version: 10.0.18362.2.0.0.768.100
    Locale ID: 17417

    Extra information about the problem
    Bucket ID: LKD_0x193_DxgkrnlLiveDump:810__dxgkrnl!DxgCreateLiveDumpWithWdLogs
    Server information: 931b11e2-9908-4320-b20e-a643a3a115de

    dwm.exe stopped working


    The program dwm.exe version 10.0.18362.387 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.
    Process ID: 3b4
    Start Time: 01d599f172b5d1f8
    Termination Time: 60000
    Application Path: C:\Windows\System32\dwm.exe
    Report Id: 6cb7a583-5265-4c14-ab15-06c222e53ab9
    Faulting package full name:
    Faulting package-relative application ID:
    Hang type: Unknown

    Windows stopped working


    The computer has rebooted from a bugcheck. The bugcheck was: 0x0000009f (0x0000000000000003, 0xffffd08c81816060, 0xffff9e05dec3f870, 0xffffd08c90082010). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 89b2669c-1bc5-45b2-9a1f-8b49d979e15e.

    Hardware error


    Source
    Windows

    Summary
    Hardware error

    Date
    ‎16/‎11/‎2019 06:00 PM

    Status
    Report sent

    Description
    A problem with your hardware caused Windows to stop working correctly.

    Problem signature
    Problem Event Name: LiveKernelEvent
    Code: 1a1
    Parameter 1: ffffd08c8b715040
    Parameter 2: 0
    Parameter 3: 0
    Parameter 4: 0
    OS version: 10_0_18362
    Service Pack: 0_0
    Product: 768_1
    OS Version: 10.0.18362.2.0.0.768.100
    Locale ID: 17417

    Extra information about the problem
    Bucket ID: LKD_0x1A1_WIN32K_CALLOUT_WATCHDOG_win32kbase!unknown_function

    Shutdown unexpectedly


    Source
    Windows

    Summary
    Shut down unexpectedly

    Date
    ‎16/‎11/‎2019 06:00 PM

    Status
    Report sent

    Problem signature
    Problem Event Name: BlueScreen
    Code: 9f
    Parameter 1: 3
    Parameter 2: ffffd08c81816060
    Parameter 3: ffff9e05dec3f870
    Parameter 4: ffffd08c90082010
    OS version: 10_0_18362
    Service Pack: 0_0
    Product: 768_1
    OS Version: 10.0.18362.2.0.0.768.100
    Locale ID: 17417

    Extra information about the problem
    Bucket ID: 0x9F_3_PNP_NOTIFIY_BINDING_tcpip!FWPM_CONDITION_ALE_PACKAGE_ID


    17/11/2019

    Computer RANODMLY, INAPPROPRIATELY shut down when it went to SLEEP mode 13fbd3b1-6d30-48cb-be60-002a7047f14f?upload=true.png

    Hardware error


    Source
    Windows

    Summary
    Hardware error

    Date
    ‎17/‎11/‎2019 02:55 PM

    Status
    Report sent

    Description
    A problem with your hardware caused Windows to stop working correctly.

    Problem signature
    Problem Event Name: LiveKernelEvent
    Code: 193
    Parameter 1: 810
    Parameter 2: 0
    Parameter 3: 0
    Parameter 4: 0
    OS version: 10_0_18362
    Service Pack: 0_0
    Product: 768_1
    OS Version: 10.0.18362.2.0.0.768.100
    Locale ID: 17417

    Extra information about the problem
    Bucket ID: LKD_0x193_DxgkrnlLiveDump:810__dxgkrnl!DxgCreateLiveDumpWithWdLogs
    Server information: 579fa783-1889-4629-ac53-c8b5e4a646ad

    dwn.exe stopped responding


    Source
    Windows

    Summary
    Hardware error

    Date
    ‎17/‎11/‎2019 02:55 PM

    Status
    Report sent

    Description
    A problem with your hardware caused Windows to stop working correctly.

    Problem signature
    Problem Event Name: LiveKernelEvent
    Code: 193
    Parameter 1: 810
    Parameter 2: 0
    Parameter 3: 0
    Parameter 4: 0
    OS version: 10_0_18362
    Service Pack: 0_0
    Product: 768_1
    OS Version: 10.0.18362.2.0.0.768.100
    Locale ID: 17417

    Extra information about the problem
    Bucket ID: LKD_0x193_DxgkrnlLiveDump:810__dxgkrnl!DxgCreateLiveDumpWithWdLogs
    Server information: 579fa783-1889-4629-ac53-c8b5e4a646ad

    Windows stopped working


    The computer has rebooted from a bugcheck. The bugcheck was: 0x0000009f (0x0000000000000003, 0xffffcc059d7fa060, 0xffffb28377e3f870, 0xffffcc05a1f83010). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 312fd315-7008-4546-ac3a-a085fd43e763.

    Shut down unexpectedly


    Source
    Windows

    Summary
    Shut down unexpectedly

    Date
    ‎17/‎11/‎2019 05:29 PM

    Status
    Report sent

    Problem signature
    Problem Event Name: BlueScreen
    Code: 9f
    Parameter 1: 3
    Parameter 2: ffffcc059d7fa060
    Parameter 3: ffffb28377e3f870
    Parameter 4: ffffcc05a1f83010
    OS version: 10_0_18362
    Service Pack: 0_0
    Product: 768_1
    OS Version: 10.0.18362.2.0.0.768.100
    Locale ID: 17417

    Extra information about the problem
    Bucket ID: 0x9F_3_PNP_NOTIFIY_BINDING_tcpip!FWPM_CONDITION_ALE_PACKAGE_ID

    :)
     
    iFang1123, Nov 17, 2019
    #1
  2. DALE A.LORENZ
    dale a.lorenz Win User

    computer shuts down in sleep mode

    My computer is shutting down in sleep mode. I have contacted Microsoft 3 times and nothing is resolving this issue. We have tried system restore, changing power functions and they actually did a manual upgrade and it's still shutting down. I am
    concerned having to turn the computer back on is going to damage the life of the computer. Any other suggestions?
     
    dale a.lorenz, Nov 17, 2019
    #2
  3. JEFFERSON ORE
    Jefferson Ore Win User
    After the latest update, computer is shutting down when in sleep mode - Windows 10

    Hi Dylan

    There are several options that you can check to further troubleshoot this issue about your
    computer shutting down when on Sleep mode. We suggest that you run the
    Power troubleshooter to see if there are problems with your Power settings. To do this, simply follow the steps below:

    • On the Cortana search box, type Troubleshooting and click the
      first option.
    • Select System and Security.
    • Click on Power.
    Should you have further questions, please let us know.
     
    Jefferson Ore, Nov 17, 2019
    #3
  4. EGONMEIJERS
    EgonMeijers Win User

    Computer RANODMLY, INAPPROPRIATELY shut down when it went to SLEEP mode

    Computer shuts down instead of going in to sleep mode

    Since two weeks my Dell laptop is shutting down every time when:

    • Closing the laptop
    • Pressing the power button short
    • Manually via the Start Menu
    All these options are set to Sleep Mode and not Shut Down.
     
    EgonMeijers, Nov 17, 2019
    #4
Thema:

Computer RANODMLY, INAPPROPRIATELY shut down when it went to SLEEP mode

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