Windows 10: [Solved] Unable to add a Microsoft account to a Win 10 pro upgrade

Discus and support [Solved] Unable to add a Microsoft account to a Win 10 pro upgrade in Windows Hello & Lockscreen to solve the problem; I'm unable to add a MS account to my machine after upgrading from Win7 to Win10. When trying to add an account from the settings menu, the window... Discussion in 'Windows Hello & Lockscreen' started by Vaclov, Nov 18, 2019.

  1. Vaclov Win User

    [Solved] Unable to add a Microsoft account to a Win 10 pro upgrade


    I'm unable to add a MS account to my machine after upgrading from Win7 to Win10. When trying to add an account from the settings menu, the window appears momentarily and then disappears. When I try to log in to any native windows app that uses a MS account I get the error in the image attached below. I'm able to sign in just fine on my xbox and through the web. I've reset Windows Update, the MS Store, and run the trouble shooters for both. I've also run the MS Account troublshooter. The only error returned is the a MS account is required to sync setting. Well duh, that's what I'm trying to do. I've scoured the internet and the MSDN forums looking for possible solutions and tried them all short of a reset of windows. I'm loathe to have to reinstall all of my programs and try and track down my Office keys.


    [Solved] Unable to add a Microsoft account to a Win 10 pro upgrade 45c4c57f-39ed-4f39-a189-555c935122fe?upload=true.jpg [Solved] Unable to add a Microsoft account to a Win 10 pro upgrade 2ea337f4-5fdd-42cd-90a0-12441e08a979?upload=true.jpg [Solved] Unable to add a Microsoft account to a Win 10 pro upgrade baacabb1-b2c1-4ebf-8e46-5d2060ca3d94?upload=true.jpg

    :)
     
    Vaclov, Nov 18, 2019
    #1

  2. Win 10 Home to Pro upgrade

    How do I upgrade from Win 10 Home to Win 10 Pro with a digital Licence. The in structions say

    • If you have a digital license for Windows 10 Pro, and Windows 10 Home is currently activated on your device, select
      Go to Microsoft Store and you'll be prompted to upgrade to Windows 10 Pro for free.

    Fine, but how do I get a digital Licence for Win 10 PRo??

    Going to Microsoft Store via the upgrade with digital licence link, provides no opton for upgrading.

    Any solution??
     
    JohnStorey11, Nov 18, 2019
    #2
  3. Win 10 Home to Pro upgrade

    Hi Guys,

    I have only a digital licence for Win 10 Home.

    Microsoft say

    To upgrade, select the Start button, then select Settings >
    Update & security > Activation.

    • If you have a digital license for Windows 10 Pro, and Windows 10 Home is currently activated on your device, select
      Go to Microsoft Store and you'll be prompted to upgrade to Windows 10 Pro for free.

    • If you have a digital license for Windows 10 Pro, but Windows 10 Home isn't activated on your device, select
      Troubleshoot, and then follow the steps to upgrade to Windows 10 Pro.

    There appears to be no way to purchase or obtain a DIGITAL licence from Microsoft - only a product with a licence.

    So how can I obtain a DIGITAL licence?

    that is the question ( thanks to Shakespaear)

    I don't appear to have a digital Pro licence, otherwise I would expect it to appear on my MS Account. It is exceedingly frustrating, but I suppose that it is all part of the fun.
     
    JohnStorey11, Nov 18, 2019
    #3
  4. [Solved] Unable to add a Microsoft account to a Win 10 pro upgrade

    Unable to set up Microsoft Account

    Hi CrossFitDerek,

    Thank you for posting the query on Microsoft Community.

    I am sorry to know that you are unable to set up Microsoft account on Windows 10.

    Do not worry, will assist you with the issue.

    • Are you able to log into Microsoft account online?
    • What error message you receive when you enter the new password?
    I suggest you to try the steps provided, in the link below.

    Sign in with a Microsoft account:

    http://windows.microsoft.com/en-us/windows-10/getstarted-microsoft-account

    Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you.
     
    Kalpana Shankarappa, Nov 18, 2019
    #4
Thema:

[Solved] Unable to add a Microsoft account to a Win 10 pro upgrade

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