Windows 10: Photos app in windows 10 not working

Discus and support Photos app in windows 10 not working in Windows 10 BSOD Crashes and Debugging to solve the problem; The photo app has stopped working. I've tried "repair" from the settings menu but it didn't help. I'm afraid to try the "reset" because this message... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by bjsayne, Nov 18, 2019.

  1. bjsayne Win User

    Photos app in windows 10 not working


    The photo app has stopped working. I've tried "repair" from the settings menu but it didn't help. I'm afraid to try the "reset" because this message appears: "This will permanently delete the app's data on this device, including your preference and sign-in data." Sounds like it will delete all my pictures! Can someone help?

    :)
     
    bjsayne, Nov 18, 2019
    #1

  2. WINDOWS 10 MICROSOFT PHOTO APP

    Hello,

    Welcome to Microsoft Community.

    The Photos app brings together pictures from all your devices using OneDrive, so that you can browse them by date, album or folder. It also automatically enhances photos, and creates albums for you, to showcase your best shots.

    I suggest you to follow the methods below and check if it helps:

    Method 1:

    I suggest you to change the Default apps in the setting app and verify the result. You may follow the steps in the below:

    • Go to settings and system.
    • Click on Default Apps and select the appropriately.

    Method 2:

    I suggest you to reinstall Photo app using the PowerShell command
    and reinstall using the Windows store. Follow the below steps.

    • Open the Start menu, type Windows PowerShell in the search bar.
    • Right click on the Windows PowerShell and select Run as administrator.
    • Enter the below command to uninstall the Photo app.

    •   get-appxpackage  *Microsoft.Windows.Photos* | remove-appxpackage

    More reference:

    http://windows.microsoft.com/en-US/windows-10/photos

    Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.


     
    Anju Thekkethil, Nov 18, 2019
    #2
  3. Windows 10 Photos app not working

    Hello,

    We'll be glad to help. Let's go ahead and get the issue resolved.

    We would suggest you to follow the following methods listed below.

    Method: 1

    Try running windows app troubleshooter & check if the issue persists.

    http://windows.microsoft.com/en-us/windows-10/run-the-troubleshooter-for-windows-apps



    Method: 2

    Follow the below steps to update apps from store.

    • Open Windows store.
    • Click on the sign in icon next to the search option.
    • Select the option download & update.
    • Click on the check for the updates.
    Method: 3

    We would recommend you to uninstall the Photo app using Windows PowerShell command and reinstall using the Windows store. Follow the below steps.

    • Open the Start menu, type Windows PowerShell in the search bar.
    • Right click on the Windows PowerShell and select Run as administrator.
    • Enter the below command to uninstall the Photo app.
      • get-appxpackage *Microsoft.Windows.Photos* | remove-appxpackage
    After performing the above steps, install the Photo app from the Windows store.

    Reference: Refer to the following Microsoft article on Photos app for Windows help.

    Let us know if these methods been helpful to you. If the issue persists, send us a message and we'll be here to help you further.

    Thank you.
     
    Noreen Mon, Nov 18, 2019
    #3
  4. Photos app in windows 10 not working

    Photos App not working in windows 10

    Hi,

    Thank you for posting your query in Microsoft Community.

    We would be glad to help you with the issue you are facing today. I understand the difficulty with the problem.

    I would suggest you to follow the below methods.

    Method: 1

    Try running windows app troubleshooter & check if the issue persists.

    http://windows.microsoft.com/en-us/windows-10/run-the-troubleshooter-for-windows-apps



    Method: 2

    Follow the below steps to update apps from store.

    • Open Windows store.
    • Click on the sign in icon next to the search option.
    • Select the option download & update.
    • Click on the check for the updates.
    Method: 3

    I would recommend you to uninstall the Photo app using Windows PowerShell command and reinstall using the Windows store. Follow the below steps.

    • Open the Start menu, type Windows PowerShell in the search bar.
    • Right click on the Windows PowerShell and select Run as administrator.
    • Enter the below command to uninstall the Photo app.
      • get-appxpackage *Microsoft.Windows.Photos* | remove-appxpackage
    After performing the above steps, install the Photo app from the Windows store.

    Reference: Refer to the following Microsoft article on
    Photos app for Windows help.

    Note: The steps for Windows 8.1 applies to Windows 10.



    Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you.



    Thank you.
     
    Mohammed AliAli, Nov 18, 2019
    #4
Thema:

Photos app in windows 10 not working

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