Windows 10: Bluetooth - phone to PC connection

Discus and support Bluetooth - phone to PC connection in Windows 10 Ask Insider to solve the problem; Win 10 (64bit), PC, Bluetooth USB stick, Sony Xperia XZ Premium I enabled Bluetooth on my PC and got my phone connected to it (at least that's what... Discussion in 'Windows 10 Ask Insider' started by /u/LEWMIIX, Nov 18, 2019.

  1. Bluetooth - phone to PC connection


    Win 10 (64bit), PC, Bluetooth USB stick, Sony Xperia XZ Premium



    I enabled Bluetooth on my PC and got my phone connected to it (at least that's what my PC tells me) but when I try to send a picture from my phone to my PC, I get an error on my phone, saying there's a connection error.

    Does someone know a solution to this problem?

    submitted by /u/LEWMIIX
    [link] [comments]

    :)
     
    /u/LEWMIIX, Nov 18, 2019
    #1
  2. malvoglio Win User

    BLUETOOTH connection problem (phone to PC only)

    Have been unable for several months now to send photos, or any file, from Android Phone (MiA1, Android 9) to PC (Windows 10 Pro 64-bit 1809 running on LENOVO V33015IKB). Latest updates installed to both Android and Windows. Your Smartphone on PC: version 1.19032.731.0, Your Phone Companion on Android: version 3.4.5

    Already tried switching "Battery optimization exception" in YPC to ON. Also tried additionally connecting phone to PC as a tethered hotspot. Both times no improvement.

    What works:
    - sending any file from PC to phone via bluetooth
    - using "Continue on PC" to send link from phone via bluetooth to browser on PC

    What doesn't work:
    - Share photo (or any file) from phone to PC via bluetooth symbol
    - Using Your Smartphone to load photos from phone

    Expected behavior: the latter two should both work.

    Went through the troubleshooting page https://support.microsoft.com/de-de/...roubleshooting and applied the steps therein:

    In Windows -> System, system accounts are shown OK. In Shared Usage relevant settings are both switched ON.

    In Windows settings, Your Smartphone "Allow to run as background app" ON.

    Smartphone is not in airplane mode.

    Logged into Microsoft account on both PC and phone.

    "Do not disturb" on phone is OFF.

    EDIT: Sorry forgot to mention, in phone cleared cache and cleared storage for Your Phone Companion

    Disconnecting phone via accounts.microsoft.com/devices does not help.

    Disconnecting phone via Windows Settings does not help.

    Restarting Windows PC and reconnecting phone does not help.

    Same problem regardless of whether PC is online via WiFi or via mobile Internet (USB stick).

    And what is worse, now Your Smartphone no longer even shows the photos from the time when it used to work (though sending via "Send As" from PC to phone still works). Please help!

    - - - Updated - - -

    Eh ... this is odd ... and messy. After restarting PC a couple of times and this time hooking it up to WiFi, Your Smartphone now does update to the most recently taken 25 photos from phone ... but at the end also tells me "connection not possible" *Rolleyes

    And all attempts to share a file (photo) from phone to PC via tapping on bluetooth icon still fail.
     
    malvoglio, Nov 18, 2019
    #2
  3. jhearcht Win User
    Bluetooth : allow device to connect greyed out


    Win10 on Dell Inspiron Desktop PC

    I want to play music from my Samsung Galaxy S6 through the bluetooth speaker system on my PC. After successfully pairing the phone, I discover that it is not connected. The bluetooth speakers are connected, but the phone only shows as "paired". In the Bluetooth popup, "allow a device to connect" is greyed out. After a Google search, I know this is a common problem, but proposed solutions don't work in my case. I tried rebooting both PC and phone, but no help. I installed the latest Bluetooth driver from Intel, but no change.

    Any suggestions will be appreciated.
     
    jhearcht, Nov 18, 2019
    #3
  4. spapakons Win User

    Bluetooth - phone to PC connection

    BLUETOOTH connection problem (phone to PC only)

    Hello!

    In order to send a file from phone to PC, you must tell the PC you are about to send a file. This is done by right-click on the Bluetooth icon (or via PC Settings) and select the Receive File option. If you just try to send a file without doing that first, connection is denied by the PC for security reasons and it fails. In rare cases that you don't have the proper Bluetooth driver or there is some incompatibility in the PC due to old Bluetooth hardware, you can always try a third party utility called Blue Soleil by IVT that replaces the default Bluetooth drivers and adds many features. Particularly in Windows 7, Blue Soleil is the only way to output audio to USB speakers in the majority of old laptops where the default driver doesn't explicitly has this option. One major disadvantage is that any Bluetooth data exchange is only done through its own Bluetooth application, so you cannot just use Bluetooth from any other application (such as a mobile phone suite). So use it as a last resort.
     
    spapakons, Nov 18, 2019
    #4
Thema:

Bluetooth - phone to PC connection

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