Windows 10: It wont restart

Discus and support It wont restart in Windows 10 Installation and Upgrade to solve the problem; I hard reset my laptop. So everything was erased. It was installing windows when i accident shut it down. Everytime it says that unexpected error has... Discussion in 'Windows 10 Installation and Upgrade' started by mena3, Nov 18, 2019.

  1. mena3 Win User

    It wont restart


    I hard reset my laptop. So everything was erased. It was installing windows when i accident shut it down. Everytime it says that unexpected error has occured. It says press ok and it will restart. But its just an endless loop. I dont know how to fix it. I tried shift and f10 but that didnt work. I dont know what to do. Please help

    :)
     
    mena3, Nov 18, 2019
    #1
  2. little cat, Nov 18, 2019
    #2
  3. Terrypin Win User
    Inexplicable restarts

    Thanks for your patient help and analysis, zbook. I'll step through some of your suggestions over the next few days - there's a lot to do and some look a bit hairy! That is, for a PC that is working sweetly right now...

    Meanwhile, as requested in the BSOD thread (sorry, I misunderstood and posted there by mistake), I've attached both ZIP files.
    --------------------
    One step I did try right away was to answer your question about whether my BIOS is up-to-date. I had no success at the AMI site but did get some info from this commercial site:


    It wont restart [​IMG]


    It was one of the '9' (I counted 10) listed here:


    It wont restart [​IMG]


    Terry, East Grinstead, UK
     
    Terrypin, Nov 18, 2019
    #3
  4. It wont restart

    Wont shutdown 100%

    Hi,

    This issue may have occurred due to some broken system file components. To help you on this, we suggest that you reset and restore all default power plans to its default settings. Please follow the steps below:

    • Open Command Prompt as an administrator.
    • Type powercfg –restoredefaultschemes and press
      Enter.
    • Restart your device to apply the changes.

    Let us know how it goes after performing the suggested steps.
     
    Eileen Gal, Nov 18, 2019
    #4
Thema:

It wont restart

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