Windows 10: Windows 10 login screen message PIN required

Discus and support Windows 10 login screen message PIN required in Windows Hello & Lockscreen to solve the problem; Dear MS, I am unable to get past the hello login screen. I am told my PIN is required to login yet below there appears the contradictory message ‘... Discussion in 'Windows Hello & Lockscreen' started by FrancesMacKay1, Nov 19, 2019.

  1. Windows 10 login screen message PIN required


    Dear MS,


    I am unable to get past the hello login screen. I am told my PIN is required to login yet below there appears the contradictory message ‘ something happened and your pin is unavailable ‘. I have tried reverting to fingerprint but am met with my PIN is required. Sadly, i have forgotten my password. ( I am using a local account i think - but notice that the photo icon on my windows hello screen is the same as my windows profile photo.)

    help

    :)
     
    FrancesMacKay1, Nov 19, 2019
    #1

  2. Windows Hello & Pin Login NOT displaying on Login Screen

    Hi,

    Thank you for writing to Microsoft Community Forums.

    Sorry for the delay in response.

    I appreciate your effort in trying to fix the issue with the missing features on login screen.

    1. Which security software is installed on your device?
    2. Is your device connected to domain network?

    Please try the below suggested steps and check if the required sign in options are available from login screen.

    Enable sign-in using PIN from group Policy editor

    1. Open Local Group Policy Editor. To do so, type gpedit.msc
      in the run command (Windows + R key).
    2. Navigate to Computer Configuration\Administrative Templates\System\Logon.
    3. In the right pane, double click on Turn on convenience PIN sign-in policy
      to edit it.
    4. Select Enabled option from Turn on convenience PIN sign-in window.
    5. Click on Apply, OK and close the window.
    6. Restart the device and check if the sign-in using PIN is available on the login screen.

    Enable sign into Windows 10 using Biometrics from Local Group Policy editor

    1. Open Local Group Policy Editor. To do so, type gpedit.msc
      in the run command (Windows + R key).
    2. Navigate to Computer Configuration\Administrative Templates\Windows Components\Biometrics.
    3. In the right pane of Biometrics, double click on Allow users to log on using biometrics.
    4. Select Enabled option from Allow users to log on using biometrics window.
    5. Click on Apply, OK and close the window.
    6. Restart the device and check if the sign in using Biometrics is available on the login screen.

    Hope it helps. Get back to us for further assistance on this issue. We will be happy to help you.

    Muralidhar

    Microsoft Community Moderator
     
    Muralidhar_G, Nov 19, 2019
    #2
  3. OSK PIN login on non-touch device

    Hello,

    I suggest you to create a PIN for your device and try the on screen keyboard to login to the same.

    You may follow the steps below to create PIN protection for your device.


    • Go to Settings and select account.

    • Click on sign in option and Go to PIN option.

    • Now click on Add and set PIN for login.

    You can use the same PIN to login to your device using the on screen Keyboard from ease of access option and verify the result.

    Please get back to us with updated status. We will be happy to assist you further.
     
    Anju Thekkethil, Nov 19, 2019
    #3
  4. nic-- Win User

    Windows 10 login screen message PIN required

    PIN is required to login

    I used to login windows with my fingerprint.

    But now it required to login with my PIN and I forgot my PIN (even didn't remember that I set a PIN or not)

    I check on "forget PIN" but no response.

    I scan fingerprint and it required my PIN....

    How can I login with my fingerprint only?
     
    nic--, Nov 19, 2019
    #4
Thema:

Windows 10 login screen message PIN required

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