Windows 10: Can't open PDF files from web

All of a sudden, I can't access any pdf files from the web anymore. I click the link to open the file (even ones that have worked fine before) and it just opens a new tab with a blank grey screen. I am using Chrome.

:)

 

Trouble Opening PDF's

Hi Parker,



Thank you for posting on Microsoft Community. We will assist you in resolving the issue.



Before assisting further, I would like to ask you few questions:

• Does the issue persist in Edge browser?
• Do you get similar error when you open the PDF file in Adobe reader?

Check if you are facing similar issue in Edge browser.



Step 1: Open PDF file in Adobe reader and check if you are facing similar issue.



To open PDF file directly from Adobe reader, follow the steps below:

• Open Adobe application and click on Edit.
• Click on Preferences and select Internet.
• Uncheck Display PDF in Browser option and check if you are able to open the PDF file without getting the error code.

Step 2: If you are able to open PDF file in Adobe reader, I suggest you to
Turn off Internet Explorer,
enable it again and check if the issue is resolved.



For further assistance, I suggest you to post your query in Adobe support forum.

https://forums.adobe.com/community/adobe_reader_forums



Thank you.

 

Cannot open PDF files

Hi Alice,

Thank you for posting in Community.

We understand your concern and we will provide the information required to help you resolve the issue.

Before we proceed, I would like you to provide the information stated below:

• What happens when you open the pdf file?
• Do you wish to open the file from the web browser or is it locally stored in your PC?

For now, I suggest that you download Adobe PDF Reader and check if you can read the pdf files that you wish. You can also right click and select Open with> Look for an app in the Store.

Your reply is very important to ensure a proper resolution. Please get back to us with the above information to assist you accordingly.

 

Pdf file

Hello Bhaumik,

For you to download and access the PDF files, please follow the steps below:

• Please download and install the UC browser and Xodo PDF Reader & Editor from Windows Store.
• Once installed, please download the PDF file from a web page using the
  UC browser by tapping the PDF file you wish to download > Click
  Regular Download.
• Once the PDF file is downloaded, please go to App list >
  Xodo application > Menu icon > Recent Documents > tap the
  PDF file you've downloaded from UC browser.

Please note that if you have an existing PDF Reader application installed on your phone, we suggest that you uninstall it first.


Let us know if this works for you.