Windows 10: error message when trying to download a game

ive been trying to get a game all day but keep getting error message.

:)

 

Error message when trying to download apps and games

Hi Lisa,

There are several factors why you have an error when you download an app and games. For us to better assist you, we'd like to gather more information:

• Have you made any recent changes before this issue occur?
• What troubleshooting steps have you done so far to resolve this issue?

Let us know if you need more assistance.

 

Can't download games

Hi Mary,

Thank you for posting in Microsoft Community.

I understand that you are unable to download the game Windows. We will help you.

To assist you better, I suggest you to answer the below questions.

• How are you trying to Download the Games?
• Are you downloading the games from Windows store?
• Are you getting any error messages?

Please post to us with more information to help you better.

 

Error 80073cf9 when trying to download a game

HOW TO FIX WINDOWS PHONE ERROR 80073cf9 STEP 1: CHECK YOUR REGIONAL SETTINGS

• Go to Settings.
• Tap Regions.

• In case you have made any changes to this setting, you need to change your region and match that with your region as mentioned in your Microsoft account.

• Go to downloads.

• Cancel all the pending downloads. Now try to download the apps from Windows Store.

• If this method is unable to resolve your problem, switch on to the Step 2.

STEP 2: CORRECT YOUR LOCATION SETTINGS

• Go to Settings.

• Tap Locations.

• Turn this ON.

• Try downloading some apps from windows store. Make sure to allow location services when asked for it during download.

STEP 3: FIX STORAGE MANAGEMENT

• Go to Settings.

• Tap Storage Sense.

• If you have set the default location of store new apps on as SD Card, then make it as Phone and try again.

• You can then move the app to the SD Card after the completion of download.