Windows 10: Dual monitor pc second screen doesnt wake up on start up

I've had two high end pc's only upgrading from my last one yesterday which has a i7 9700k cpu, z390 aurous motherboard and gtx 1080 TI graphics card, I've never had problems with either other than my second screen not waking up on either computer, it doesn't matter which screen is first as it will always be the screen marked second in display settings, I originally had two ASUS vs247 but changed one to a Zowie XL 6 months ago for better resolution and refresh rate all are connected via HDMI, this did not change anything. I have tried many times to change settings, using a combination of HDMI,VGA,DVI and browsed forums and the Microsoft help section but to no avail.

If anyone has had this exact problem or fixed this problem could you please let me know what you did to fix/change it, I've tried everything I can find or think of.

:)

 

Dual Monitor Does not wake up from sleep

Hi Doug,

We'd like to ask for additional information about your concern to help us provide the appropriate solution. Please answer the following:

• Have you been experiencing this issue since you started using dual monitors?
• Have you tried to test the second monitor on a different computer to verify if it shows the same behavior?
• May we know how you've set up the Power Options?
• What troubleshooting steps have you tried so far?

We look forward to your response.

 

second monitor

Hi Pauline,

Some of the advantages of having multiple screens (dual monitor) are it increases your productivity or it allows you to do multitasking. When awaking your PC after putting it to sleep, it will be directed at the sign in page. Normally,
the second monitor will just reflect black screen and the main monitor will reflect the sign in page. After signing in, your second monitor will automatically open if it is turned on.

If the second monitor doesn’t turn on, we recommend that you run the Power troubleshooter by following these steps:

• Click the Start button, then type Control Panel and then press
  Enter.
• Change the View by option on the top-right to Large icons.
• Click on Troubleshooting, and click on the View all option on the left pane.
• Run the Power troubleshooter.

If the issue persists, kindly refer to the resolution provided by
breadbox88 in this
thread and check if it will help you with the issue.

Let us know how it goes.

 

Second Monitor

Hi David,



Some of the advantages of having multiple screens (dual monitor) are it increases your productivity or it allows you to do multitasking. When awaking your PC after putting it to sleep, it will be directed at the sign in page. Normally,
the second monitor will just reflect black screen and the main monitor will reflect the sign in page. After signing in, your second monitor will automatically open if it is turned on.



If the second monitor doesn’t turn on, we recommend that you run the
Power troubleshooter by following these steps:

• Click the Start button, then type Control Panel and then press Enter.
• Change the View by option on the top-right to Large icons.
• Click on Troubleshooting, and click on the View all option on the left pane.
• Run the Power troubleshooter.

If the issue persists, kindly refer to the resolution provided by breadbox88 in this thread and
check if it will help you with the issue.



Update us with the outcome.