Windows 10: Can't install games through Windows store or xbox app

Discus and support Can't install games through Windows store or xbox app in Microsoft Windows 10 Store to solve the problem; Hello all, I'm trying to install The Outer Worlds through xbox game pass. I know this has worked earlier this week, so it's not an issue of account... Discussion in 'Microsoft Windows 10 Store' started by NKarmios, Nov 22, 2019.

  1. NKarmios Win User

    Can't install games through Windows store or xbox app


    Hello all,


    I'm trying to install The Outer Worlds through xbox game pass.

    I know this has worked earlier this week, so it's not an issue of account validity.


    I find that when I go to install the game, either through the XBOX app or the Windows Store, the installation almost immediately "completes" (I get a notification that the game has been installed), but the screen on the respective store still displays "Install" as if I never installed it.

    The game does not appear when I look under "Add or remove programs".


    Any idea how to fix this?

    :)
     
    NKarmios, Nov 22, 2019
    #1
  2. Brink Win User

    New Xbox beta app update available for Windows 10


    Source: Xbox (beta) app - Windows Store
     
    Brink, Nov 22, 2019
    #2
  3. Need to fix XBOX game dvr or suggestions for a recording software just like xbox game dvr

    To further troubleshoot your concern, w suggest that you run the Windows App Troubleshooter from this link. 

    If you are still experiencing the same issue, follow the steps below to reset the Windows Store cache and update Xbox App.

    • Press Windows key + X on your keyboard. 
    • Click on Command Prompt (Admin). 
    • Type wsreset.exe, and then hit Enter. 
    • Close the Command prompt, and then launch Windows Store. 
    • Update the Xbox App in the Windows Store.  
    • If there is no option for you to update it, uninstall and reinstall the app. 

    Please make sure that the record option for Game DVR on the Xbox App is enabled. To do that, follow the steps below:

    • Open the Xbox App.
    • On the left pane, click the gear icon to view Settings.
    • Select Game DVR.
    • Make sure Record game clips and screenshots using Game DVR is
      On.
    • Check if your Keyboard shortcuts are accurate to the one that you are using.
    • Click Save if you made any changes.

    Keep us posted.
     
    Loraine Mon, Nov 22, 2019
    #3
  4. Can't install games through Windows store or xbox app

    Cannot open Xbox App game bar

    Hi Jamie,

    Issues with saving your video clips or using the Game bar on Windows 10 are possibly caused by an outdated Xbox app or a corrupted folder on Windows Explorer. To resolve your concern, we suggest that you move your saved video clips to another folder within
    the PC. The next saved videos will automatically go to the new folder.

    If the issue persists, reset Windows Store to clear the store cache. Then, uninstall and reinstall the Xbox App to manually update it by following the steps below:

    To reset Windows Store:

    • Press Windows key + X on your keyboard.   
    • Click on Command prompt (Admin).   
    • Type wsreset.exe, and then hit Enter.   

    To update the Xbox App:

    • Click Start, and then type Windows PowerShell on the search box.  
    • Right-click, and then select Run as administrator.  
    • Type the following command to uninstall Xbox app: Get-AppxPackage *xboxapp* | Remove-AppxPackage  
    • Hit Enter.  
    • Launch Windows Store and download Xbox App.  

    You can also sign in to another use to isolate if there is an issue with your profile.

    If you need further assistance, don't hesitate to reply to this post anytime.
     
    Loraine Mon, Nov 22, 2019
    #4
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Can't install games through Windows store or xbox app

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