Windows 10: Can't connect to remote desktop

Discus and support Can't connect to remote desktop in Windows 10 Customization to solve the problem; I can't seem to connect to my remote desktop from college as it keeps asking me to 'Enter my credentials' multiple times even when I did enter it, it... Discussion in 'Windows 10 Customization' started by JasonJiang4, Dec 5, 2019.

  1. Can't connect to remote desktop


    I can't seem to connect to my remote desktop from college as it keeps asking me to 'Enter my credentials' multiple times even when I did enter it, it asks me again. So I don't if its a hardware or software problem would appreciate it if anyone can reply if they know whats going on.


    I also uploaded a GIF to show what I'm experiencing, thanks.

    Can't connect to remote desktop 9b9c1096-7b24-4e63-8cb3-00d9b8195606?upload=true.gif

    :)
     
    JasonJiang4, Dec 5, 2019
    #1
  2. Kari Win User

    Remote Desktop Connection problems


    Have you tried Remote Desktop Connection, to connect from your Windows 10 laptop to your Windows 7 desktop? Try it first, post back and tell how it went.

    Some additional help because you mentioned you are a remote newbie *Wink. The windows 7 related tutorials from our sister site the Seven Forums:


    1. On Windows 7 desktop, set network location to either Home or Work (I recommend Work):
    2. On Windows 7 desktop, allow incoming remote connections:
    3. On Windows 7 desktop, find out its IP address:
    4. On Windows 10 laptop, start the Remote Desktop application and connect to the Windows 7 desktop using the IP address from step 3 above (see Part Three in the tutorial):
    Try the above, post back how it went.
     
    Kari, Dec 5, 2019
    #2
  3. Remote Desktop

    Okay guys need some help here before going crazy...
    I am trying to setup a remote desktop connection and see exactly what the logged on user is looking at with out going through Windows Remote Desktop.

    Since its local network I don't have any password or want to setup a password.

    Any suggestions are appreciated
     
    kikicoco1334, Dec 5, 2019
    #3
  4. Can't connect to remote desktop

    remote desktop

    Hello,



    Thank you for writing to Microsoft Community Forums.



    Please help me with the below details to understand your issue in a better way:



    1. Are you using the Microsoft remote desktop app?


    If you are using the Microsoft remote desktop app downloaded from
    Microsoft store then, I suggest you to follow the steps to
    fix problems with apps from Microsoft Store
    .



    If the issue still persists with the Microsoft remote desktop app, then you can contact the support team by going to the

    link
    and scrolling down to the bottom and clicking on
    Microsoft remote desktop support under the Publisher info.



    However, if you are using the Remote desktop connection, which comes pre-installed with Windows 10, then I suggest you to please post your question in the
    TechNet forum.



    Hope it helps.



    Prakhar Khare

    Microsoft Community - Moderator
     
    Prakhar_Khare, Dec 5, 2019
    #4
Thema:

Can't connect to remote desktop

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