Windows 10: My Audio isn't working, please help

on the volume icon, there is a red x and whenever I press on it, it takes me straight to troubleshooting and it says, "one or more audio service isn't running". I've looked at all the drivers for my audio devices, and they are both up to date. I have even updated the audio drivers for my motherboard, it still does not work. There is no audio coming out of either my headphones or speakers and they have both worked properly before. In Windows sound settings there are no output or input devices shown but in device manager, all of the devices are listed. I also get error 0x80070005 when I try to start Windows Audio

headphones: HyperX Cloud 2

motherboard: Asus prime x470-pro

I am on Windows 10, version 1909

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Audio not working! Need Help!!

Hi,



Thank you for posting your query in Microsoft Community.

I understand your concerned. Let me help you to fix the issue.



Let’s try simple troubleshooting steps and check if this helps in resolving the issue. Follow the below methods.

Method 1.

I would suggest you to run sound audio troubleshooter, it will automatically detect the problem and fix it. Follow the below steps.

• 
  Press Windows key + R and click on
  Control Panel.
  
• 
  Click on View by: category and click on
  Small icon.
  
• 
  Now click on troubleshooting and click on
  Hardware and Sound.
  
• 
  Click on Playing Audio and Click on Next button.
  

Method 2.

Step 1.

I suggest you to uninstall/reinstall the sound adapter driver and check.

• 
  Press Windows key + X and select
  Device manager.
  
• 
  Now click on Sound, video and game controllers
  to expand, right click on the device and click on uninstall.
  
• 
  Once you are done installing the driver, restart the computer. It will automatically install the sound adapter driver.
  

If the still persist, try the below steps.

Step 2.

I suggest you to update the audio driver and check.

• 
  Press Windows key + X and select
  Device manager.
  
• Now click on Sound, video and game controllers and right click on it and
  update the software.

If the above methods did not help to fix the issue, try the below method.

Method 3.

I suggest you to go to the below link, select appropriate Windows operating system and download the audio driver and install same.

http://www.asus.com/support/Download/3/580/0/5/0gOdr7OTSYtNTbh2/45/



Hope this helps. Let us know the result.