Windows 10: Audio glitching on Windows 10 64-Bit build 1909 in combination with RME Multiface II

Discus and support Audio glitching on Windows 10 64-Bit build 1909 in combination with RME Multiface II in Windows 10 Drivers and Hardware to solve the problem; I’m experiencing digital distortion, clicking, crackling or what sounds like buffer issues since I did a fresh install of Windows on a new drive – All... Discussion in 'Windows 10 Drivers and Hardware' started by Daniel A Edwards, Dec 6, 2019.

  1. Audio glitching on Windows 10 64-Bit build 1909 in combination with RME Multiface II


    I’m experiencing digital distortion, clicking, crackling or what sounds like buffer issues since I did a fresh install of Windows on a new drive – All computer components are the same as before except the SSD.

    After a short while after starting the system, playing any audio file and format, even online-streams, start to ‘glitch out’ and seemingly gets worse over time (though that could be my imagination). File formats I tested: 320kbps mp3, 32-/24-/16-bit WAV, aac audio streams, DAW playback. DIGICheck Bit statistics doesn’t show any anomalies, however in the spectrum analyzer the glitches show up at the low and high end of the spectrum as if it were part of the audio stream – again, the files are not at fault.

    Example of what is happening (Glitching starts at around 0:25):
    https://soundcloud.com/blaehubb/glitch-issue-multiface-ii-windows-10-64-bit-build-1909/s-50MTi

    System info:
    - RME Multiface II on HDSP PCI card
    - Windows 10 64-bit build 1909
    - Intel I7 7700K
    - Asus Strix Z270F
    - 64GB DDR4 Ram – 4200 MHz
    - GeForce GTX1080

    I’ve now tested several things for two days and am finally starting to make >some< sense of what seems to be going on.

    Long story short, after a lot of testing I am now sure that this is an issue that comes with one of the new windows versions – They probably changed something that somehow affects the RME HDSP driver.

    Either I just have to wait for them to fix it, or this is something they changed for good and RME needs to figure this one out and update their drivers (though I’m not sure if this only happens to the driver when running an older HDSP interface – The new interfaces are probably not affected by this).

    Here the things I ruled out/tested so far (Still hoping there is a fix and I’m just missed something):
    - Tested with 320kbps mp3, 32-/24-/16-bit WAV, AAC audio streams and DAW playback
    - Played files from different sources (Main hard-drive and system SSD)
    - Every buffer size setting
    - Every sample rate setting
    - Clock is set to internal – I don’t have an external clock generator
    - All other probably unrelated settings in the DSP settings
    - Windows sound enhancements all disabled
    - Disabled communications options in the sound panel
    - Tried with different exclusive mode setting combinations
    - Default format in windows properties is set to 24 bit 48kHz, but this setting is actually disabled since DPS is managing it
    - There is one other audio driver installed for one of my screens, which I've disabled in the sound settings
    - Old and new HDSP drivers
    - Uninstalling using device manager and windows uninstaller
    - Also removed components manually from registry before another reinstall
    - Manual install in device manager
    - Firmware update for PCI card
    - Bios is on latest firmware
    - Tried with and without mainboard drivers
    - Installed windows again on a different drive and didn’t install anything except the HDSP drivers
    - Tried running the interface with and without external power supply
    - Replaced CMOS battery
    - Windows power plan set to max, changed all power settings to max performance and back
    - Disabled CPU parking
    - Disabled all sleep and hibernate options etc.
    - CPU is not showing spikes when the glitches happen (Utilization around 8-9% with file playing, 7-8% without)
    - CPU clock speed was 4.7 GHz initially, but I disabled overclocking. At the moment it is running at 4.49 GHz
    - Disk is also showing minimal activity
    - RAM right now is only using 8.9 GB


    I also popped my old system drive back in and there everything works fine. That’s version 1809.

    I’m pretty sure this is something Microsoft changed, I’m just wondering if this is something that needs fixing or if they changed something that new drivers need to consider – Or maybe I’m missing something obvious here.

    If anyone is experiencing similar issues or has ideas for other things I could try, please let me know.


    - I also posted this in the RME forums.

    :)
     
    Daniel A Edwards, Dec 6, 2019
    #1
  2. Waterpump Win User

    legacy soundcard RME Digi96pad in 32bit Windows 10

    RME supply 32 bit drivers for this excellent sound card which runs in 32bit Windows8. I have installed the drivers in Windows 10 32 bit (this is the reason I'm using 32bit Windows10 and not 64 bit!!) , device manager shows RME Digi96 on sound devices list,
    drivers installed properly, but it does NOT appear in the sound card list. Any ideas?
     
    Waterpump, Dec 6, 2019
    #2
  3. Multiface and Win 7 x64 getting sound problem.

    Hi,
    I bought new computer and I move from Vista 32 bit to Win 7 64 bit.
    I installed all the up to date drivers. However, I couldn't manage to get any sound from multiface output. I try to choose Windows-->Control panel --> Sound --> Any of RME Hammerfall DSP (Spdif, adat etc) and test it, I get this error:
    "The device is being used by another application. Please close any devices thet are playing audio to this device and then try again"

    However, I just re-install windows and not using any application at all.

    So what should I do to get windows audio from the RME Multiface?

    I did flash update "succesfull" after that I shut down and power off the computer about minute.
    This is the error that I get:
    http://img690.imageshack.us/img690/5918/rme.jpg

    Hope it will help.
    There are onboard soundcard installed and I connect its optical output to RME Multface's input, it works great. So multiface's optical input is working, I couldn't manage to get direct output from MF yet.

    My system setup is:
    Gigabyte X58A-UDR3 motherboard (Revision 2.0)
    Core i7 960 CPU
    2TB Seagate XT Sata 3 Drive
    nVidia GT460 GPU
    Windows 7 64 bit


    When I click DSP and Mixer icons on taskbar. They bring up, and it seens everything is OK.
    RME Frimware revision is 55.

    All the best
     
    kopekbaligi, Dec 6, 2019
    #3
  4. Naki Win User

    Audio glitching on Windows 10 64-Bit build 1909 in combination with RME Multiface II

    GPU-Z update loop (Windows 10 64-bit)

    I don't have better steps - this is all, I have nothing to add.

    Maybe it is worth noting issue was on Windows 10 Enterprise, build 14393.187, so maybe you should test on the same.
    My other PCs have a different Windows 10 version - Pro, latest Insider Preview build from last week, and there is no such issue on those.
    All are 64-bit edition of Windows 10.

    This issue is not new. I have had same 1-2 years ago too, with older GPU-Z versions.

    EDIT: And yes, I have Windows 10 UAC enabled and set to defaults. If you are using your Windows PCs with UAC off, you likely cannot reproduce this issue. *Smile Audio glitching on Windows 10 64-Bit build 1909 in combination with RME Multiface II :)
     
    Naki, Dec 6, 2019
    #4
Thema:

Audio glitching on Windows 10 64-Bit build 1909 in combination with RME Multiface II

Loading...
  1. Audio glitching on Windows 10 64-Bit build 1909 in combination with RME Multiface II - Similar Threads - Audio glitching Bit

  2. Why can I not install KB4556799. Windows 64 bit build 1909

    in Windows 10 Installation and Upgrade
    Why can I not install KB4556799. Windows 64 bit build 1909: Why can I not install KB4556799. Windows 64 bit build 1909 https://answers.microsoft.com/en-us/windows/forum/all/why-can-i-not-install-kb4556799-windows-64-bit/0f997d02-7d15-48ce-9fc7-b5ab39964d76
  3. Failed Windows 10 64 bit Update from 1803 to 1909

    in Windows 10 Installation and Upgrade
    Failed Windows 10 64 bit Update from 1803 to 1909: I have been working for several months now to update my Windows from 1803 to 1909. I have tired: 1 Updating the usual was via Windows Update in settings. 2 Updating using the Media Creation Tool. 3 Disabling all USB drives and accessories. 4 Turning off my antivirus...
  4. Audio/video glitching windows10 1909

    in Windows 10 Installation and Upgrade
    Audio/video glitching windows10 1909: So after many failed attempts at windows trying to update itself from 1803 I took to these forums for a solution. First port of call was a bigger ssd for my os, cloned successfully still no luck updating. Next was software distribution delete, scnnow, and a bunch of other...
  5. Serious Audio Glitches After Build 1909

    in Windows 10 Installation and Upgrade
    Serious Audio Glitches After Build 1909: I am having several issues related to this build. I have dropouts in audio in gaming and my recording studio audio cuts out periodically. I never had any of these issues before with the previous build 1903 I believe. I'm posting this in the hopes that MS will take people...
  6. High DPC in windows 10 home 64 bit 1909

    in Windows 10 Gaming
    High DPC in windows 10 home 64 bit 1909: I have high latency dpc in my pc hardware, my hardware and bios are uptodate, kindly see the dpc result as below: IComputer name: DESKTOP-UI7B4KE OS version: Windows 10 , 10.0, build: 18363 x64...
  7. Not able to ISAPI DLLDelphi Package in IIS 64 bit.

    in Windows 10 Network and Sharing
    Not able to ISAPI DLLDelphi Package in IIS 64 bit.: Hi, We are not able to load Delphi package using ISAPI DLL in IIS 64 bit, but we are able to load same package in Delphi console application. Please find below good drive share Process Monitor log for your reference....
  8. Clean install W10 Home version 1909 64 bit, build 18363.535.

    in Windows 10 Installation and Upgrade
    Clean install W10 Home version 1909 64 bit, build 18363.535.: I recently did a clean install of W10 on an old ASUS X54H laptop which previously had W7 installed. This was partly to overcome a Windows Explorer issue and partly to update the laptop. During the install I was concerned that I had to set up an account and that I had to...
  9. Windows 10 Build 1909 Audio Problem

    in Windows 10 Drivers and Hardware
    Windows 10 Build 1909 Audio Problem: I want to ask the community about the audio problem my windows. My Laptop is HP 14 Windows 10 Build 1909 Celeron 3060 The problem is the same like when you play a video on Youtube and then you slow down the play-speed. You'll see that the sound become slow. The sound...
  10. VIA audio drivers for windows 10 64 bit

    in Windows 10 Drivers and Hardware
    VIA audio drivers for windows 10 64 bit: HI All I have audio problem with my ASUS M4N68T-M LE V2 motherboard on windows 10 64 bit. ASUS do not have 64 bit drivers for windows 10,so I downloaded drivers of windows 7 64 bit and xp 64 bit and in administrator privileges I run these under appropriate compatibility...