Windows 10: Laptop rejects all mouses after a few weeks

Discus and support Laptop rejects all mouses after a few weeks in Windows 10 Drivers and Hardware to solve the problem; My laptop has been rejecting all input from mouses after I use them for a few weeks. I’ve tried four or so wireless mouses and one wired mouse but all... Discussion in 'Windows 10 Drivers and Hardware' started by friendlyplatypus, Dec 7, 2019.

  1. Laptop rejects all mouses after a few weeks


    My laptop has been rejecting all input from mouses after I use them for a few weeks. I’ve tried four or so wireless mouses and one wired mouse but all of them end up getting rejected. It’s very annoying as I can only do so much with my working mousepad. I have re-installed all mouse and USB drivers to no avail. How do I fix this?

    :)
     
    friendlyplatypus, Dec 7, 2019
    #1
  2. n-ster Win User
    n-ster, Dec 7, 2019
    #2
  3. nxavis9 Win User
    I want to disable touchpad on Dell laptop


    Hello everyone,
    My laptop's touchpad works and I don't want it to, because I prefer a mouse. It's a Dell Inspiron 11 3000 series on windows 10 OS.

    What I have tried that hasn't worked:
    • start<settings<devices<mouse & touchpad<additional mouse options. This opens a window called Mouse Options which has 5 tabs up top, none of which involve the touchpad. The Hardware tab shows 2 devices: the mouse itself, and the USB. No touchpad there.
    • windows key+x<mobility center. No touchpad to be found.
    • various function keys. No options for touchpad on/off.
    • device manager<mice and other pointing devices. Again, only the mouse and usb show up. It appears the touchpad is working without a driver, which is a little spooky.
    Any other suggestions? I could try downloading a third party driver, but that seems like a step in the wrong direction.
    Thanks
     
    nxavis9, Dec 7, 2019
    #3
  4. Laptop rejects all mouses after a few weeks

    Windows 10 lost mouse & keyboard after a week

    Hi,

    Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

    I understand the inconvenience that you are unable to access keyboard and mouse on Windows 10, we will help you with this issue.

    I suggest you to connect external keyboard and mouse to the built-in ports on your device and check if they are working.

    If external keyboard and mouse is working, then follow the below:

    Method 1:

    Step 1: Start computer in safe mode.

    • Type Settings in the search box on the desktop, select
      Settings.

    • Here select Change pc settings and then
      General.

    • Scroll down to Advanced startup, click
      Restart now.

    • Click on Troubleshoot, Advanced options, and Startup Settings.

    • Click Restart, select Safe mode and then press
      Enter.

    Step 2: Perform Clean boot to avoid any third party software conflict.

    Disclaimer: Putting your system in
    Clean Boot
    state helps in identifying if any third party applications or startup items are causing the issue. You need to follow the steps from the article mentioned below to perform a Clean Boot.

    How to perform a clean boot in Windows



    (Applies to Windows 10 as well)

    Note: Refer "How to reset the computer to start normally after clean boot troubleshooting" to reset the computer to start as normal after troubleshooting.

    Method 2: Try to update/install the drivers in compatibility mode on Windows 10.

    Step 1: Uninstall and update keyboard driver.

    Steps to uninstall keyboard driver:

    • Press Windows key + X key when you are at desktop.
    • Select Device Manager.
    • Expand Keyboard.
    • Right on the Keyboard driver
      and click on Uninstall.

    Steps to Update the keyboard driver.

    • Press Windows key + X key when you are at desktop.
    • Select Device Manager.
    • Expand Keyboard.
    • Right on the Keyboard driver
      and click on Update driver software.
    Also, try to search for the drivers from Manufacturer's website and install them in the compatibility mode.

    Step 2: Uninstall and update mouse driver.

    Steps to uninstall mouse driver:

    • Press Windows key + X key when you are at desktop.
    • Select Device Manager.
    • Expand mouse.
    • Right on the mouse driver and click on
      Uninstall.

    Steps to Update the mouse driver.

    • Press Windows key + X key when you are at desktop.
    • Select Device Manager.
    • Expand mouse.
    • Right on the mouse
      driver and click on
      Update driver software.
    Also, try to search for the mouse
    drivers from Manufacturer's website and install them in the compatibility mode.

    You can install Windows 8/8.1 drivers in compatibility mode if there are no Windows 10 compatible drivers.

    Follow the steps to install in Compatibility mode:

    • Download the updated driver from the manufacturer’s website.
    • Right click the driver installation file and select
      Properties then tap or click the Compatibility tab.
    • Place a check in the Run this program in compatibility mode for: box.
    • Tap the drop down box and select a previous operating system, then tap or click
      OK.
    • Try installing the driver and check.

    Hope it helps. Please perform the above methods and update the status of this issue, we will be happy to help you.
     
    Deepika Gowda, Dec 7, 2019
    #4
Thema:

Laptop rejects all mouses after a few weeks

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