Windows 10: minecraft java edition

I bought Minecraft java edition and it says to go to my email to check for the purchase receipt. But when I go and check my e-mail the purchase will not show up so I cant download the product I paid for. as I paid for it it wont let me install the product because the e-mail has not came through please help me with this subject

:)

 

Purchased Multiple Copies Of Minecraft Versions, But Need Minecraft - Java Edition.

Hi Debalena,



Thank you for writing to Microsoft Community Forums.



If you have purchased several copies of Minecraft from Mojang, then I suggest you to refer the
Mojang refunds policy and check their refund policy.



If you want to swap your editions of Minecraft that you have purchased, please
Contact Mojang Support and they will help you with this.



If you have purchased Minecraft from Microsoft Store, then I suggest you to refer
Returning items you bought from Microsoft Store for exchange or refund
and check if you can get a refund.



As you need the Java Edition of Minecraft, you can follow the steps mentioned in
How do I install Minecraft: Java Edition? and install
the Java Edition of Minecraft on your computer.



Before purchasing the Java Edition of Minecraft, I suggest you to refer the system requirements for installing the Java Edition of Minecraft from
Minecraft: Java Edition system requirements.



For reference, you may also refer the Different Minecraft Editions
to know more about the different versions of Minecraft.

 

MInecraft: Java Edition Cant Login.

Hi Juan,



Thank you for writing to Microsoft Community Forums.



I understand that you are facing issues while accessing the Minecraft Java Edition website.



If you are using a specific browser, I would suggest you to try using any other browser and see if you face the same issue while accessing and downloading Minecraft Java Edition.



However, you can also get in touch with the
Mojang Technical Support team for further assistance regarding the issue.



Regards,

Prakhar Khare

Microsoft Community – Moderator

 

Minecraft: Java Edition Not Responding!

Greg Carmack said
In Settings > Apps & Features highlight the game, choose Advanced Settings, try Reset. Restart PC after each step.

I don't see advanced settings and which app is it Minecraft or java?