Windows 10: Blue screen after start up

Discus and support Blue screen after start up in Windows 10 Installation and Upgrade to solve the problem; I have OMEN by HP laptop 15-dc0xxx this year and it was running very smoothly. No issues what so ever. There was an windows update however, I was not... Discussion in 'Windows 10 Installation and Upgrade' started by Deriana, Dec 10, 2019.

  1. Deriana Win User

    Blue screen after start up


    I have OMEN by HP laptop 15-dc0xxx this year and it was running very smoothly. No issues what so ever.


    There was an windows update however, I was not in mood to update it at the time because it was always a bad timing for it. Then eventually around a month later I updated it. And since I use this laptop for my internship at the moment. I booted it the next day and normal login screen or sometimes I even log in normally, then my screen suddenly has blue screen.


    The stopcode: SYSTME SERVICE EXCEPTION

    what failed: rtf64x64.sys


    And it seems that it is a Realtek packet driver problem since I pretty much uninstalled every possible windows update and it still gets blue screen. However I keep searching and I have no idea how to fix this driver since every website I visit is different


    :)
     
    Deriana, Dec 10, 2019
    #1
  2. Roan T Win User

    Blue Screen

    Hi,





    Blue screens could be caused by problems with your computer’s hardware or with its driver. Still, we
    would like to know more about the issue. Please clarify the following:

    • Did you get a STOP code?
    • Did you install any hardware or driver recently?



    For basic troubleshooting steps to resolve blue screen errors, we suggest checking out this
    article and simply follow the steps.



    Feel free to contact us if you need further help.
     
    Roan T, Dec 10, 2019
    #2
  3. hermmie17 Win User
    Screen goes blue / black on start of atitool

    i tried 0.26 and the new beta but its the same... if i start atitool the screen immidiately goes blue or black and i have to reboot... the computer doesnt really hang but the screen seems to be lost.
    any suggestions? i dont have any other programs running, i dont even want to OC my card i just want to have control over the fan speed, i have a x1800xt btw.
     
    hermmie17, Dec 10, 2019
    #3
  4. Blue screen after start up

    Blue screen at startup-system unable to start

    Alright, we will start with this primary fix. Please follow the steps of the given link bellow and reply with your result. It is suggested to follow every step carefully.

    >
    Troubleshoot blue screen errors


    I'll look forward to your reply.

    Best Regards.
     
    S M Mahmudul Hasan, Dec 10, 2019
    #4
Thema:

Blue screen after start up

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