Windows 10: Purchased a game on the website, but it won't let me download.

Discus and support Purchased a game on the website, but it won't let me download. in Windows 10 Software and Apps to solve the problem; I purchased Minecraft on the Microsoft website and it confirmed the purchase but it won't download because it says I haven't purchased it on the... Discussion in 'Windows 10 Software and Apps' started by CaseyPregartner, Dec 12, 2019.

  1. Purchased a game on the website, but it won't let me download.


    I purchased Minecraft on the Microsoft website and it confirmed the purchase but it won't download because it says I haven't purchased it on the Microsoft store app. Is there a way to still download the game or will I have to repurchase the game on the Microsoft store app?

    :)
     
    CaseyPregartner, Dec 12, 2019
    #1
  2. tops Win User

    Skype won´t wok in 17063


    Skype Won´t work... games won´t work...

    Making backup and re-format...

    Maybe I Install a Windows 7 again, At least, all of my games run smoothly ...Sadness!!

    *Banghead
     
  3. microsoft store games won`t play

    when I download a game from the Microsoft store it won`t play

    the splash screen appears then goes

    I have a core i5 with an nvidivia graphics card I tb hdd and 8 gb ram

    I have tried the diagnostic for microsoft store and it say cache may need fixing.
     
    garrywilliams1, Dec 12, 2019
    #3
  4. Argel Obm Win User

    Purchased a game on the website, but it won't let me download.

    cant download a game

    Hi Alex,

    We need gather more information for us better assist you on your concern about downloading a specific game. Kindly answer the following:

    • Where did you purchase the game? Also, where are you downloading the game?
    • Does the issue occur when downloading other games?
    • Do you have a third party antivirus software installed on the computer?
    • If you're downloading the game from a website, can you download it using other web browsers?
    • What are the troubleshooting steps that you've done so far?

    We recommend posting a screenshot of the issue here for us to further investigate your concern.
     
    Argel Obm, Dec 12, 2019
    #4
Thema:

Purchased a game on the website, but it won't let me download.

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