Windows 10: Microsoft store crash

Discus and support Microsoft store crash in Microsoft Windows 10 Store to solve the problem; Hi, Sometimes, when i install or update windows, the microsoft store will start to crash without reasons. It will just appear for a brief moment the... Discussion in 'Microsoft Windows 10 Store' started by lexpert, Dec 12, 2019.

  1. lexpert Win User

    Microsoft store crash


    Hi,


    Sometimes, when i install or update windows, the microsoft store will start to crash without reasons. It will just appear for a brief moment the part of the window where you can close, change size or reduce it as an icon, and then it will just disappear. Nothing seems to appear in the task manager.

    Also all the apps of microsoft store won't work anymore. This might Happen the moment i install a new version of windows(Happened with different builds, like 1803 or 1903) or even when i update windows, in particular with feature update. I passed from windows 1803 to 1903 and microsoft store didn't work anymore. Same from 1903 to 1909. This happened in differents pc, even if they have the same hardware. Totally random. Sometimes happened even after i just updated the microsoft store from the microsoft store itself. I searched a lot in internet but i didn't find any solution that worked for me, not even uninstall and reinstall windows store with powershell. The only solution that seems to work is install once again Windows 10 from zero. I repeat that this seems to happens without any reason because even if 2 pc have the exact same hardware, seller and are from the same brand(hp,dell,lenovo...) and even if i install the same version of windows or i do the exact same update, for some reason in one pc the microsoft store might start to crash and in the other pc no. Can anyone help me to find a solution that restore the microsoft store and all his apps if this happens?

    Thank you.

    :)
     
    lexpert, Dec 12, 2019
    #1

  2. Microsoft Store Fading

    Hi Angela,

    Thank you for posting your query in Microsoft Community.

    We regret the inconvenience you are facing. Before I suggest you some troubleshooting steps and confuse you more, can you share what exactly happens with the Windows Store?


    • What do you mean by fades away? Does it crash?

    • Are you not able to sign in to Windows Store? What error message do you get?
    Please get back to us with the required information. We will be happy to assist you.

    Thank you.
     
    SujataMoktan, Dec 12, 2019
    #2
  3. Nikhar_K Win User
    Microsoft Solitaire app crashing

    Hi,



    Thank you for writing to Microsoft Community Forums.



    I understand that you are unable to launch Microsoft Solitaire Collection and it crashes when you launch it, we will look into this for you. However, please reply with the following details to help you with the appropriate troubleshooting steps:



    • What happens when you launch Microsoft Solitaire Collection?
    • Do you read any error message when you launch the game? If yes, what is the error message?
    • What troubleshooting steps have you tried so far?


    In the meantime, I suggest you to refer the troubleshooting steps mentioned in the article

    Fix problems with apps from Microsoft Store
    and see if that helps.



    Please reply with the status of the issue, we will be glad to help you further.



    Regards,

    Nikhar Khare

    Microsoft Community - Moderator
     
    Nikhar_K, Dec 12, 2019
    #3
  4. Nikhar_K Win User

    Microsoft store crash

    Microsoft Store Games Crash When Installed On SSD

    Hi,

    Thank you for writing to Microsoft Community Forums.

    Please reply to the following questions to help you further:

    • Have you installed Windows in SSD or in HDD?
    • How are you moving the applications to SSD?
    • What is the error code/message you get when the computer crashes?

    In the meantime, I suggest you to refer the troubleshooting steps in the article
    Fix problems with apps from Microsoft Storeand see
    if that helps in resolving the issue.

    You can also, download the Chipset and Storage drivers from the manufacturer website of the motherboard and update them.

    Hope it helps.

    Please reply with the status of the issue, we will be glad to help you further.

    Nikhar Khare

    Microsoft Community - Moderator
     
    Nikhar_K, Dec 12, 2019
    #4
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Microsoft store crash

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