Windows 10: BSOD (hal.dll+1c53 / ntoskrnl.exe+1c14e0)

Discus and support BSOD (hal.dll+1c53 / ntoskrnl.exe+1c14e0) in Windows 10 BSOD Crashes and Debugging to solve the problem; since 6 days i have problems with bluescreens. i did no changes on the system. i installed the lates bios updates und drivers for all devices. can... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Wagner-Emden IT Services, Dec 12, 2019.

  1. BSOD (hal.dll+1c53 / ntoskrnl.exe+1c14e0)


    since 6 days i have problems with bluescreens. i did no changes on the system. i installed the lates bios updates und drivers for all devices.


    can you help me with that?


    here are the dump files:

    Download Dumpfiles

    :)
     
    Wagner-Emden IT Services, Dec 12, 2019
    #1

  2. BSOD ntoskrnl..exe+1b35e0

    Hi, KirbyBakken

    My name is Maritza and I am an Independent Advisor. I would be happy to help you today.

    Check this link, I hope it helps

    https://www.thewindowsclub.com/ntoskrnl-exe-hig...

    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised
    on the site before you decide to download and install it.

    Let us know if these steps help you to resolve the issue.
     
    MaritzaCapiro, Dec 12, 2019
    #2
  3. sourpatch Win User
    sourpatch, Dec 12, 2019
    #3
  4. sourpatch Win User

    BSOD (hal.dll+1c53 / ntoskrnl.exe+1c14e0)

    WHEA_UNCORRECTABLE_ERROR 0x00000124 [hal.dll] [ntoskrnl.exe]


    Hello zbook and thank you!

    1). My system successfully created another dump file (usually it would hang): Microsoft OneDrive - Access files anywhere. Create docs with free Office Online.

    2). I uninstalled all AMD related software and gpu drivers using Display Driver Uninstaller. I was able to reinstall just the AMD gpu driver by extracting the software package and obtaining the driver folder with 7zip.

    3). I ran both sfc /scannow and dism /online /cleanup-image /restorehealth. No errors found on either scan. I could not post a picture because the command prompt window would immediately close after the test was finished.

    4). Bios is up to date.

    5). I reset Bios.

    6). Prime95 would freeze my pc everytime between 20-30min into test. CPU temps topped out at 70c average.

    BSOD (hal.dll+1c53 / ntoskrnl.exe+1c14e0) [​IMG]


    7). Ran memtest86+ for 15 hours and made 11 passes with no errors.

    BSOD (hal.dll+1c53 / ntoskrnl.exe+1c14e0) [​IMG]


    8). HD Sentinel results were good:

    BSOD (hal.dll+1c53 / ntoskrnl.exe+1c14e0) [​IMG]


    BSOD (hal.dll+1c53 / ntoskrnl.exe+1c14e0) [​IMG]


    9). chkdsk results:

    BSOD (hal.dll+1c53 / ntoskrnl.exe+1c14e0) [​IMG]


    10). Typical temps for my PC.
    • A). Idle Temps:

      BSOD (hal.dll+1c53 / ntoskrnl.exe+1c14e0) [​IMG]
    • B). Temps after 20 min of gaming:

      BSOD (hal.dll+1c53 / ntoskrnl.exe+1c14e0) [​IMG]

    11). I will be running FurMark tonight and will monitor temps.

    12). Updated my personal Ten Forums System Specs as well.
     
    sourpatch, Dec 12, 2019
    #4
Thema:

BSOD (hal.dll+1c53 / ntoskrnl.exe+1c14e0)

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