Windows 10: Random BSOD's occuring (During Regular Use)

Discus and support Random BSOD's occuring (During Regular Use) in Windows 10 BSOD Crashes and Debugging to solve the problem; So, I'm gonna try explaining everything as best I can, in case it helps A few months ago, I ordered a brand new custom PC, only shipped about a month... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by SHORTCIRCUT, Dec 13, 2019.

  1. Random BSOD's occuring (During Regular Use)


    So, I'm gonna try explaining everything as best I can, in case it helps

    A few months ago, I ordered a brand new custom PC, only shipped about a month ago. Since then, I've been using it and for the most part it was working fine, a BSOD here and there but nothing too concerning. Unfortunately, without realizing the consequences, I disabled "Wi-Fi 2" and that led me to not be able to even login to the computer let alone do anything else (it would freeze at the login menu). Eventually after many failed attempts I decided just to reformat my SSD and re-install Windows. After doing so, I immediately installed all the drivers I could think of, making sure to create a shit ton of restores along the process. All seemed well apart from 2 instances, the first being when I played a video that was downloaded on my computer, played using VLC Media Player, the computer would get a BSOD with the 'Machine Check Exception' error. However, since it was only that one video that was causing crashes (I also tested other videos) I tried dismissing that. The 2nd, comes from watching some videos on Firefox using their (i.e., different websites) video players, which again gave a BSOD only this time with a 'WHEA UNCONTROLLABLE ERROR'. Since I could still game perfectly fine, and browse Chrome and Edge without any issues I once again chose to ignore it

    Not too long ago, I installed the EVGA Precision X1 app from Steam, which ended up installing I believe Microsoft VC Redist package. Alongside that, I also tried updating Windows to version 1909, but I get the error message that some files are missing/have problems with the error code 0x80073712.

    Now we move on to these past few days, I assume from the results of above (i.e., the Windows Update and VC Redist Package), the problems have gotten even worse. 'MACHINE CHECK EXCEPTION' crashes happen more often now, even doing regular tasks such as starting to type on Chrome or exiting a window on a program (like Event Viewer for instance). On top of that, I can no longer run any game on Full screen without the screen going black (monitor says no signal) and while the audio plays in the background, eventually it cuts to that "crashed audio" noise and I have to manually reset the PC. Running in Windowed Mode works fine though. I would System Restore back to my infinitely created restore points, but unfortunately the Windows Update unknowingly got rid of them all

    What I have done so far:

    Run MemTestx86 and found no errors for 8 passes
    Installed all latest drivers I could find
    Scanned all hard drives and found no errors on any of them
    Updated BIOS to the latest one (at least I think it is the latest)
    No Overclocking being done

    Running CMD Prompt Tests:

    Code:
    Currently running Windows 10 Version 1909

    Some other specs:

    CPU:
    Intel® Core™ Processor i7-9700KF 3.60GHZ
    Motherboard:
    ASUS Prime Z390-P ATX
    Memory:
    16GB (8GBx2) DDR4/3000MHz Dual Channel Memory (GSKILL Trident Z RGB)
    Graphics Card(s):
    EVGA GeForce® RTX 2070 SUPER™ XC GAMING 8G GDDR6 (Turing)

    Part of me thinks it's a CPU error. All of me hopes it's something software related like a driver, because the main reason why I decided to go custom built was since I was afraid of frying a component during installation (which happened to me before), so especially something like a CPU would spell hell.

    Please let me know if there's anything else I can provide that would give help to this issue

    :)
     
    SHORTCIRCUT, Dec 13, 2019
    #1
  2. ARC
    Arc Win User

    Random BSOD while browsing internet


    BitDefender is nothing special. mwac.sys causes BSODs anywhere.
    A tiny documentation can be found here: Solved Random BSODs - Windows 10 Forums
    In that very thread, the suggested action apparently worked.

    The storage and network filters of any third party antivirus can cause BSODs. Neither MBAM nor BitDefender is any special. For a regular antivirus, it may be shifted to an alternative; but MBAM has no alternative. So a clean install of the said program is the most feasible first step.
    As far as the first step is not failing, it is better to not think for the second step. Because the BSODs are not universal, failure at the first step is not universal; and success at the second step is also not universal.
    That is why I posted that my suggestion may work, or may not. Let us see where it goes.
     
  3. Ztruker Win User
    Random BSOD while browsing internet


    Sorry, Bitdefender is a problem: BSOD BAD_POOL_HEADER - mwac.sys - Malwarebytes Anti-Malware Help - Malwarebytes Forums

     
    Ztruker, Dec 13, 2019
    #3
  4. cipherism Win User

    Random BSOD's occuring (During Regular Use)

    Random Reboot with No BSOD


    Like this ?

    Random BSOD's occuring (During Regular Use) [​IMG]


    And also, i am getting a strange BSOD when i'm trying to quit BIOS, like this

    Random BSOD's occuring (During Regular Use) [​IMG]


    But after that, my PC went normal. I dont know if its related to the problem
    No
    Here is the list of drivers/software updates


    Random BSOD's occuring (During Regular Use) [​IMG]


    The only drivers that changes before the crash is SAMSUNG, i dont think i ever used it though.

    Replace my old Samsung monitor with BenQ ZOWIE RL2455 and have no BIOS changes
     
    cipherism, Dec 13, 2019
    #4
Thema:

Random BSOD's occuring (During Regular Use)

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