Windows 10: 1909 update messing with internet connection..... 3000+ ping

Discus and support 1909 update messing with internet connection..... 3000+ ping in Windows 10 Installation and Upgrade to solve the problem; Hi there, basically i had an issue where i would receive 3000+ ping every 10 seconds when updating windows to the November update 2019. I looked all... Discussion in 'Windows 10 Installation and Upgrade' started by LinearComb3, Dec 13, 2019.

  1. LINEARCOMB3
    LinearComb3 Win User

    1909 update messing with internet connection..... 3000+ ping


    Hi there, basically i had an issue where i would receive 3000+ ping every 10 seconds when updating windows to the November update 2019. I looked all over the internet to fix this and eventually just went back to the previous version (1903). Now i have a new ssd to run my os off and made a fresh install. the problem is back and just as frustrating. i have no option to go to a previous version of windows and was wondering if anyone knew whats was going on. I have tried absolutely everything and know for a fact that this is a very specific issue to me as no threads or setting changes have worked so far.



    this is what happens when i ping google servers. it is constant and only happens on this pc. it isn't hardware, it is definatly something on windows end. please help. thanks. i honestly dont care if i keep this version of windows so if there is any way i can download version 1903 that would be helpful too.





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    :)
     
    LinearComb3, Dec 13, 2019
    #1
  2. OILY_17
    oily_17 Win User

    internet connection problem- help

    If the desktop downstairs is running XP Pro as well,I would check all the setting on it are the same as on yours.

    Start in Network Connections and check everything step by step.

    If you goto Start >> Run and type CMD

    Then type- ping (your router ie:192.168.1.1)

    are you able to ping your router?
     
    oily_17, Dec 13, 2019
    #2
  3. KARTHICKA_R
    Karthicka_R Win User
    Can ping but not browse

    Hi,

    Thank you for contacting Microsoft community.

    I suggest you to follow the below methods and check if it helps.

    Please follow the methods mentioned below:

    Method 1: We need to check the status of the Internet Connection on your computer. Please follow the steps and let us know the status.

    Follow the steps:

    Step 1: Internet Connection troubleshooter.

    • Press the Windows Key + W on the keyboard.
    • Type troubleshooting in the search box and then press
      Enter.
    • Select Troubleshooting. Click on
      view all and select Internet Connections.
    • Click next and follow the on-screen instructions.
    Step 2: Perform Network adapter troubleshooter.

    • Press Windows Key + W on the keyboard.
    • Type troubleshooting in the search tab and press
      Enter.
    • Click View all on left panel.
    • Click Network Adapter, new window will popup.
    • Follow the on screen instructions.
    Step 3: Run a ping test and check if any packets are lost. Refer the steps.

    • Press Windows Key + X.
    • Select Command Prompt (Administrator).
    • In Command prompt, type the following command
    • Ping www.msn.com
    • Check if there are any packets are lost.
    Method 2:

    Step 1: One of the components of the Internet connection on your computer is a built-in set of instructions called TCP/IP. TCP/IP can sometimes become damaged or corrupted. If
    you cannot connect to the Internet and you have tried all other methods to resolve the problem, TCP/IP might be causing it.

    Let’s reset the winsock entries and TCP/IP stack and to troubleshoot the issue further.

    Follow the steps:

    • Press Windows Key + X together and select
      Command Prompt (admin).
    • Type the following command and hit Enter after each:
    • netsh winsock reset catalog (reset winsock entries)
    • netsh int ip reset reset.log hit (reset TCP/IP stack)
    • Reboot the computer and check.
    Step2:
    Flush your computer's DNS cache.

    • From Start screen, type command prompt.
    • Right-click on Command Prompt
      and choose Run as Administrator.
    • At the command prompt, type the following commands. Press Enter after each command.
    ipconfig /flushdns

    ipconfig /registerdns

    ipconfig /release

    ipconfig /renew

    Also I suggest you to refer to the below articles and check if it helps.

    Why can't I connect to the Internet?

    http://windows.microsoft.com/en-in/windows/cant-connect-internet#1TC=windows-10

    Connect to the Internet

    http://windows.microsoft.com/en-us/windows/connect-internet#1TC=windows-10

    Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.
     
    Karthicka_R, Dec 13, 2019
    #3
  4. AJ99000
    aj99000 Win User

    1909 update messing with internet connection..... 3000+ ping

    No Internet Connection When VPN Is Connected

    This particular issue has been going on for almost a month now. My companies IT department is still trying to figure out the root cause. Below is a list of isolation / troubleshooting i've done.

    Issue: Once connected to the work VPN (successfully) the internet connection on the Windows 10 machine disconnects and does not allow any network traffic.

    OS: Windows 10 Home - Version: 1909 (OS Build 18363.476)

    Computer: Razor Blade 2019

    - Latest drivers installed

    - Latest Windows updates installed

    - System Wide issue

    Troubleshooting / Isolation

    • Cellular Data: Verified the Windows machine can connect to a hotspot and successfully browse the internet. (No VPN involved)

    • Cellular Data + Work VPN: Verified the Windows machine can connect to the hotspot & successfully connect to work VPN and successfully browse the internet.

    • Home WiFi: Verified Windows machine can connect to the home wifi network and successfully browse the internet (No VPN involved)

    • Home WiFi + Work VPN: Verified Windows machine can connect to home WiFi. It can successfully connect to work VPN. However once the work VPN is connected, the home WiFi network indicates (No Internet Access)

    • Ping Test + Work VPN: Verified I can successfully ping (work) websites and even the work VPN URL successfully without any packet loss. However once I go to ping (non-work) related addresses like google.com, apple.com etc. there is packet loss.

    At this point I decided to test my work VPN on my iPhone & Apple Mac.

    • iPhone: Home WiFi + Work VPN: Verified the iPhone successfully connects to home WiFi network and the work VPN and can successfully browse the internet.

    • Mac: Home WiFi + Work VPN: Verified the Mac successfully connects to home WiFi network and the work VPN and can successfully browse the internet.

    Isolated: Only the Windows machine seems to be affected. I even verified this issue occurs on multiple Windows user accounts on the Windows 10 machine.

    - Windows 10 is fully updated to the latest November Windows 10 update and issue persists

    - Deleted and Added the VPN configuration several times and issue persisted.

    Third Party VPN Client Test: Tested with Nord VPN and the Windows machine successfully connected to the home WiFi network & the Nord VPN connection successfully connected to a random server and successfully browsed the internet.

    - Disabled IPV6 on VPN & WiFi network configuration (Per IT Support guidance) and issue persisted

    *Currently updating to Windows 10 Insider Preview 19033.1 (vb_release) to see if this might fix anything pertaining to Windows 10 VPN.

    Thanks for any additional guidance / suggestions / help that the community offers.
     
    aj99000, Dec 13, 2019
    #4
Thema:

1909 update messing with internet connection..... 3000+ ping

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