Windows 10: Hi- I am having an issue where when I log in, I see all my files were reset, background,...

Discus and support Hi- I am having an issue where when I log in, I see all my files were reset, background,... in Windows 10 BSOD Crashes and Debugging to solve the problem; I am thinking it might be a guest account it logs me into, but how do I resolve it?... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Braidene, Dec 15, 2019.

  1. Braidene Win User

    Hi- I am having an issue where when I log in, I see all my files were reset, background,...


    I am thinking it might be a guest account it logs me into, but how do I resolve it?

    :)
     
    Braidene, Dec 15, 2019
    #1
  2. Tatty_One Win User

    Saves log files ?

    You can either read the files in Windows or my preferred method is.....

    Download CCcleaner from here...........

    CCleaner Professional | Try the world’s most trusted PC cleaner, free!

    You can then run cleaner, you will see the log files listed, then if you right click you can save as a text file and then have a read. You may also get an "error reporting" log listed seperatly.
     
    Tatty_One, Dec 15, 2019
    #2
  3. Windows 10 Task menu background transparency

    Hi,

    Thank you for your response.

    Apologize for delay in reply.

    As a workaround, I suggest you to change the desktop background/ remove the desktop background and check.

    I suggest you to create a new user account and check if it fixes the issue. Refer to the steps below to create a new User Account:

    • Go to Settings.
    • Choose Accounts and then select Other User Accounts towards the left.
    • Select Add an Account.
    • Enter a user name and hit Next.
    • Click on Finish.
    • Sign out from the current Account and Log into the new account.
    • Check if issue persists.

    Please reply to us with the status of the issue.

    Thanks.

     
    Anil Madishetty, Dec 15, 2019
    #3
  4. Kem Mon Win User

    Hi- I am having an issue where when I log in, I see all my files were reset, background,...

    Windows background issue

    Hi,

    To isolate this matter, we have some questions for you:


    • When did the issue start?

    • Were there any changes made before the issue occurred?

    • Aside from updating your graphics driver, what other troubleshooting steps have you done so far?

    It is possible that the issue are due to a
    corrupted system
    files
    and
    system image files. We suggest that you perform these
    methods of troubleshooting
    and check if there are any changes:

    Method 1:
    Run SFC Scan.  

    SFC
    will
    scan
    and
    run
    an
    automatic repair
    to any
    corrupted system files
    that it will detect. We suggest that you perform it twice. To run an
    SFC scan, follow these steps:  


    • Run
      Command Prompt as Administrator.  

    • Type
      sfc /scannow
      and hit
      Enter.   

    Method 2:
    Run DISM Tool.  

    DISM
    will
    restore any Corrupted System Image
    that causes the
    issues
    on your icons and applications. To perform
    DISM, follow these steps:  


    • Run
      Command Prompt as Administrator.  

    • Type the following command:  

      • DISM.exe /Online /Cleanup-image /scanhealth  

      • DISM.exe /Online /Cleanup-image /Restorehealth  

    NOTE:
    This might take a while to finish scanning.
    Do not cancel.

    Method 3: Clean Boot.

    To perform a
    Clean Boot, click
    here.

    Note:
    Reset the computer back to
    Normal Mode
    once you are done with the troubleshooting by following the section
    "How to reset the computer to start normally after clean boot troubleshooting"
    from the same article.

    Method 4: Perform a Custom Installation of Windows

    Custom installation
    works like installing your
    Windows 10
    again. Performing custom installation will
    replace
    those
    corrupted system
    files
    and
    system image files
    that causes the issue to occur with a new file. Kindly refer to the
    Wiki Article
    entitled
    How
    to: Do a custom installation of Windows
    by
    Andre Da Costa.

    Note:
    Kindly make sure to
    backup
    all your
    important files and folders
    to
    prevent
    data loss.

    Update us on how it goes.

    Regards.
     
    Kem Mon, Dec 15, 2019
    #4
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