Windows 10: Xbox one controllers stopped working wirelessly

Discus and support Xbox one controllers stopped working wirelessly in Windows 10 Gaming to solve the problem; Hi, Was playing the witcher 3 via steam with my xbox one controller connected to my PC via bluetooth, had no issues this would of been approx... Discussion in 'Windows 10 Gaming' started by Free Shelter, Jan 17, 2020.

  1. Xbox one controllers stopped working wirelessly


    Hi,


    Was playing the witcher 3 via steam with my xbox one controller connected to my PC via bluetooth, had no issues this would of been approx 05/01/2020


    Almost 2 weeks later and no matter which of my various controllers I use or which games I try to play, controller's either don't function correctly or my bluetooth outright fails.


    No hardware or software changes have been made in this time.


    Any advice with resolving this issue would be greatly appreciated.


    Cheers.

    :)
     
    Free Shelter, Jan 17, 2020
    #1

  2. xbox one controller not working wirelessly

    Hi,



    The above issue might occur due to the following reasons:

    • Non-updated or incompatible USB and wireless driver installed on the PC.
    • Controller not functioning on the PC.


    Before we assist further, I would like to ask you a few questions:

    • Did you check if similar issue persists on connecting other game controller?
    • Did you try updating the controller drivers?


    The issue may be device specific. To check if the issue is device specific, connect another game controller and check if similar issue persists.



    If the issue persists, I suggest you to update USB driver from Device manager by following the steps below and check if the issue is resolved.



    • Connect the USB drive to the PC, press Windows key + X keys on the keyboard and select
      Device Manager from the context menu.
    • Expand Universal Serial Bus controllers, right-click on the pendrive driver and select
      Update this software from the context menu.
    • Follow the on-screen instructions and wait for the update to complete.
    • After the update is complete, close the window and check if the changes are effective.
    • If the issue persists, download and install the latest and most compatible USB drivers for Windows 10 from the manufacturer’s website and check if the issue is resolved.


    Write to us with the status of Xbox one controller not working on the PC in the same post for further assistance.
    Your reply is most important for us to ensure we assist you accordingly.



    Thank you.
     
    Likhitha V, Jan 17, 2020
    #2
  3. Xbox 360 controller won't connect

    Hi,

    You can connect an Xbox 360 controller wirelessly to your computer by using an Xbox 360 Wireless Gaming Receiver only. For the instructions on how to connect your controller wirelessly using your Xbox 360 Wireless Gaming Receiver, you can follow the steps
    provided on this
    link
    .

    If the issue persists, we recommend that you connect the controller to the computer using a USB cable to test if there is an issue with the controller itself.

    Keep us updated with the results after performing the suggested solutions above.
     
    Loraine Mon, Jan 17, 2020
    #3
  4. Xbox one controllers stopped working wirelessly

    XBox one controller stopped working in games

    • My controller does not have Bluetooth, its one of the older models, so no, I can't connect it wirelessly to PC. It can only be connected via USB cable
    • Yes, I tried every port on my PC, 2 different internal USB hubs as well
    • Yes it works on XBox One
    • Yes it started roughly after one of the latest big Windows Updates. If you were asking about controller update - no, Xbox Accessories app on Windows PC shows me that controller firmware is up to date.

    Also, I don't think that dropping support of slightly outdates devices is a good policy.

    Do I HAVE to update it through XBox One console? I will have to get into quite some trouble to get and connect it up. And I assumed that XBox Accessories app is basically the same app that's used to update controller on XBox.
     
    MichaelDavydov, Jan 17, 2020
    #4
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Xbox one controllers stopped working wirelessly

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