Windows 10: Microsoft Designer Bluetooth extended Keyboard Layout issue with window 10

Discus and support Microsoft Designer Bluetooth extended Keyboard Layout issue with window 10 in Windows 10 Customization to solve the problem; Using Windows 10 with latest upgrades I can't find a proper layout match for my Microsoft Designer keyboard using ether: -French Canadian héritage... Discussion in 'Windows 10 Customization' started by RichardHamel3, Jan 17, 2020.

  1. Microsoft Designer Bluetooth extended Keyboard Layout issue with window 10


    Using Windows 10 with latest upgrades


    I can't find a proper layout match for my Microsoft Designer keyboard using ether:


    -French Canadian héritage

    -Canadian multilanguage


    I can't even find the accented a like è; have to use the Office software corrector...


    Please advise,

    :)
     
    RichardHamel3, Jan 17, 2020
    #1

  2. Microsoft Designer Bluetooth Desktop (Keyboard) Issues

    Hi,

    I bought today Microsoft's Designer Bluetooth Desktop. I managed to setup and pair the keyboard and mouse with my bluetooth dongle in Windows 10 without issues. Worked a while with the keyboard and mouse, tested all the keys and everything worked as normal.

    After a Windows restart the keyboard shortcuts stopped working and every time i press a shortcut key (ex.: Volume), the keyboard crashes and only starts working after i press a key 15 times. This issues happens every single time i press a shortcut key.

    I uninstalled the keyboard and paired it again to my machine and it starts working again as it should. But every time i restart my machine or don't use the keyboard and mouse for a period of time it stops working again.

    My Windows is updated and my system has all its drivers updated (Asus BT400 bluetooth adapter and Designer Desktop keyboard and mouse).

    I found identical issues on this forum, and tried all there solutions without any good result:


    At the moment i'm writing this question using the Designer Desktop keyboard with the Fn key enabled so that i don't accidentally trigger the shortcuts and freeze the keyboard.

    What i would like to know is, whether or not Microsoft acknowledged this issue and is it or not working on a solution.

    Looking forward for a response.
     
    Ricky.Lopes, Jan 17, 2020
    #2
  3. Microsoft Designer Keyboard issues on Windows 10

    Hi Greg Elmassian,

    In order for me to have a better idea in continuing the troubleshooting your left off with, I would like to know the following:

    • What is the version and build of your Windows 10?
      • You can have this checked by pressing the Windows button + R on your keyboard to open the
        Run box, then type winver and press
        Enter
        .
    • What is model of your Microsoft Designer Keyboard?
    • Do you experience the same issue when using other user profiles or other computers?

    In the meantime, aside from the steps that you've performed, I recommend that you pick up on where you left off on the troubleshooting listed on the
    Troubleshooting wireless and Bluetooth keyboard issues support article. This
    is to ensure that all is intact with your OS and your Bluetooth drivers on your computer.

    If you continue to have this issue even after performing the above steps, please reply to this thread. The system will notify me so I can get back to you and provide you more answers.
     
    ErwinJames San, Jan 17, 2020
    #3
  4. Naresh_K Win User

    Microsoft Designer Bluetooth extended Keyboard Layout issue with window 10

    Connecting Microsoft Bluetooth Designer Keyboard

    Hi,



    Thank you for writing to Microsoft community forums.



    You can Connect a Bluetooth device in Windows where the connectivity between your Microsoft Bluetooth device and your computer depends on your Bluetooth transceiver or in-built Bluetooth:
    Connecting a Microsoft Bluetooth® device.



    As you mentioned that you are not able connect your Bluetooth keyboard to your computer, I would suggest you to follow the steps mentioned in the articles:
    Fix Bluetooth problems in Windows 10
    and Troubleshooting
    wireless and Bluetooth keyboard issues
    .



    Regards,
     
    Naresh_K, Jan 17, 2020
    #4
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Microsoft Designer Bluetooth extended Keyboard Layout issue with window 10

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