Windows 10: I have been locked out of Mahjong, Sudoku and Taptiles.

Discus and support I have been locked out of Mahjong, Sudoku and Taptiles. in Windows 10 Gaming to solve the problem; I haven't been able to play taptiles for a while, it just shuts down every time I go to daily challenges. As of yesterday now Mahjong and Sudoku have... Discussion in 'Windows 10 Gaming' started by NerrelleWilson, Jan 18, 2020.

  1. I have been locked out of Mahjong, Sudoku and Taptiles.


    I haven't been able to play taptiles for a while, it just shuts down every time I go to daily challenges. As of yesterday now Mahjong and Sudoku have started doing it also. Mahjong gave me this code 0x803F8001 as an error code but I don't know what is the matter with Sudoku, the only daily challenges I can play are the Solitaire ones.

    :)
     
    NerrelleWilson, Jan 18, 2020
    #1
  2. Bev Reese Win User

    "Mahjong Titians" & "Taptiles" apps compatibility with Windows 10

    <Original title: Windows 8.1 games>

    will my Taptiles, Mahjong games still be accessible and usable with the Windows 10 upgrade?
     
    Bev Reese, Jan 18, 2020
    #2
  3. Graeme.P Win User
    Error code 0x803F8001 on Microsoft Mahjong and Sudoku

    Hi Ellen, thanks for your question. I'm Graeme, a Microsoft Community expert and fellow user.

    I'd recommend resetting the Sudoku and Mahjong apps. Here are the instructions to do so:

    - Click Start and type "apps & features".

    - Select Apps & Features.

    - Find the Mahjong and Sudoku apps in the list and select it.

    - Click Advanced Options

    - Click Reset.

    If that doesn't work, I'd recommend uninstalling and installing the apps again. You can uninstall them from the Apps & Features window as above.

    Please let me know how you go! Thanks!
     
    Graeme.P, Jan 18, 2020
    #3
  4. I have been locked out of Mahjong, Sudoku and Taptiles.

    "Mahjong Titians" & "Taptiles" apps compatibility with Windows 10

    Hello,

    Thank you for posting your query on Microsoft Community.

    I understand you need assistance for checking "Mahjong Titians" & "Taptiles" apps
    compatibility with Windows 10. I will certainly help you with this.

    Windows 10 is designed to be compatible with the vast majority of application & devices, so your device is most likely compatible.

    Yes, "Taptiles" & "Mahjong Titians" apps are compatible with Windows 10 Insider Preview.

    For information, please refer to the link:

    Explore Windows 10 OS, Computers, Apps, & More | Microsoft

    Also see: Windows 10 Q&A

    Hope this information is helpful and do let us know if you need further assistance. We will be glad to assist.

    Thank you
     
    Amit K Verma, Jan 18, 2020
    #4
Thema:

I have been locked out of Mahjong, Sudoku and Taptiles.

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