Windows 10: Black screen while downloading windows 10

Discus and support Black screen while downloading windows 10 in Windows 10 Installation and Upgrade to solve the problem; I just started up installing windows 10 because my windows 7 retired. I left for dinner shortly after. When I came back I saw a black screen. I decided... Discussion in 'Windows 10 Installation and Upgrade' started by milleyy, Jan 19, 2020.

  1. milleyy Win User

    Black screen while downloading windows 10


    I just started up installing windows 10 because my windows 7 retired. I left for dinner shortly after. When I came back I saw a black screen. I decided to wait. 5 hours have passed and nothing's going on. The keyboard is 'locked' - I tried pressing numlock and capslick and none of the lights turned on. There is no cursor visible. Any solutions? What would happen if I turned off the PC? Note that I downloaded windows 10 from the official media creation tool.

    :)
     
    milleyy, Jan 19, 2020
    #1
  2. Remon Ont Win User

    black screen

    Hi,

    To assist you better regarding your concern, we would like to know more information:

    • Did you get any error messages?
    • Have you tried updating the drivers?
    We suggest that you try the troubleshooting steps suggested by Sharath Srinivasa on this

    link
    .

    You can also check the article about troubleshooting black screen problems on the link below.

    windows-10-troubleshoot-black-screen-problems

    Hope this information helps. Please post us back if you need any further assistance.
     
    Remon Ont, Jan 19, 2020
    #2
  3. zplugger Win User
    Black Screen after Log on


    Computer boots to windows log on,have no password here.After a minute on log on it go to a black screen,stays there forever. I can get to Task Manager from black Screen,lost on what to do next. Just want my Windows 10 back, not sure what caused this problem. Any Suggestion on what my next step should be?*Sad
     
    zplugger, Jan 19, 2020
    #3
  4. Rose Cal Win User

    Black screen while downloading windows 10

    black screen

    Hi Bart,

    It is possible that you're experiencing black screen due to corrupted system files. To assist you better, we'd like to gather more information:

    • Are you getting any error messages?
    • What happen when you tried to login?
    • What troubleshooting steps have you done so far?

    In the meantime, we suggest that you follow the steps in this
    article
    to troubleshoot black screen errors. You can choose which situation you're experiencing the error and perform the instructions.

    Let us know if you need further assistance.
     
    Rose Cal, Jan 19, 2020
    #4
Thema:

Black screen while downloading windows 10

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