Windows 10: Can't use product key from other device but I am using the same account

Discus and support Can't use product key from other device but I am using the same account in Windows 10 Customization to solve the problem; I recently got a new computer and I wanted to activate windows 10 on it. I already have a product key from my old computer yet it does not work on the... Discussion in 'Windows 10 Customization' started by RyanL117, Jan 21, 2020.

  1. RyanL117 Win User

    Can't use product key from other device but I am using the same account


    I recently got a new computer and I wanted to activate windows 10 on it. I already have a product key from my old computer yet it does not work on the new one. I am using the same Microsoft account on both and it always gives me an error. I've tried the virtual assistant but that does nothing for me. Please help.

    :)
     
    RyanL117, Jan 21, 2020
    #1
  2. Vesao Win User

    Remove account


    I suggest you backup your personalized files first before removing the account.
    To delete an account, follow these steps:
    1. Press WIN + X keys and click Command Prompt (Admin) from the menu.
    2. Type the following command and press Enter. Replace test with the name of your sister's account. Code:
      Code:
      net user test /del
     
    Vesao, Jan 21, 2020
    #2
  3. oldpetey Win User
    Devices and MS product keys

    In my MS account, signed into account.microsoft.com, what page, and it's path can I find all my devices, the MS products and the product keys listed?

    And yes, it does exist, different from the account.microsoft.com/services/ page.
     
    oldpetey, Jan 21, 2020
    #3
  4. NavyLCDR Win User

    Can't use product key from other device but I am using the same account

    Multiple Keys associated with MS Account?


    Deleting the old devices from your Microsoft Account will not affect your ability to reuse retail product keys one way or the other. I say leave them on there. You should be able to use those devices to transfer a digital license to a computer in the event that a valid product key you have is not being accepted for some reason. Right now I have three computers listed on my Microsoft Account that were all upgrades from Windows 7 that were activated with the same product key because I have a family three pack Windows 7 license which uses one product key for all three installations.

    I will always attempt product key activation first, then only if that fails, fall back on transferring a digital license from my Microsoft Account.
     
    NavyLCDR, Jan 21, 2020
    #4
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Can't use product key from other device but I am using the same account

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