Windows 10: Office 365 is disappearing completely from Windows and needs to be reinstalled This happens...

Its occurrence is at different time with different users.



For the user with OS built 1803:

• We verified the lasted patch that was installed: No patch was installed
• The user’s PC was lastly updated as seen below:

• Solution: Reinstalled Office on machine

For another user whose machine was on 1803 and updated to 1903 OS built:

• Office 365 disappeared completely from laptop
• No latest patch was installed
• Solution: Reinstalled Office 365

:)

 

Cortana & Office 365 Integration

We are trying to integrate Cortana with our Office 365 subscription, but it never works. Here are the steps we have done:

• Turned on Cortona in the Office 365 Admin portal
• We are using Windows 10 1703 – connected Office 365 service to Cortana

Did the same on windows 10 mobile with no luck, Cortana says its connected to Office 365, but sees no data and we are getting zero errors

We went rough office 365 support first and tried all fo their suggestions, they kicked us over to Windows support which is currently closed.

We are on v1703 with all updates in place, it does not work on Windows 10 desktop or mobile

any ideas? I can give you all steps 365 support had us run through if that will be helpful

Thank you

Doug

 

need to re-install office 365 personal on windows 10 p.c.

Hi Jane,



One common cause that may inhibit the reinstallation of Office 365 on a device is that the number of installs exceeded that limit of your subscription or the old Office 365 installation used on your device has not yet been deactivated under your account.
To assist in resolving your concern, kindly answer the questions below:

• What troubleshooting steps have you completed?
• Did you receive any error messages?
• What were the steps you took and where did you get the installer for Office 365?

In the meantime, you can check the articles below on how you can manage your Office 365 account as well as deactivate active Office 365 installations. Also, the article we provided titled " Troubleshoot installing Office" has an option labeled "How
do I reinstall Office?" under the "Common questions" section of the article. This option includes detailed steps on how you can reinstall Office 365.

• Manage the account you use with Office
• Deactivate Office 365 if you see a "limit reached"
  error
• Troubleshoot installing Office

To notify us and have us get back to you, simply reply to this post.

 

microsoft office 365 disappeared when windows updated - where are my office 365 emails and files?

microsoft office 365 disappeared when windows updated - where are my office 365 emails and files?