Windows 10: Unable to use Win 10 PC after Dec update - no access to internet

Discus and support Unable to use Win 10 PC after Dec update - no access to internet in Windows 10 Network and Sharing to solve the problem; I thought I had 1909 installed in my senior computer. Turned out to not be true; still 1903. I have spent a really large amount of time trying to... Discussion in 'Windows 10 Network and Sharing' started by alternety, Jan 21, 2020.

  1. alternety Win User

    Unable to use Win 10 PC after Dec update - no access to internet


    I thought I had 1909 installed in my senior computer. Turned out to not be true; still 1903. I have spent a really large amount of time trying to figure figure out what is happening. I am not even close to being adept.

    The major issue that started my problems was that my main computer would no longer interface to the internet.

    Environment of the system.

    - Two computers. Both with Win 10. One with 1909 (working) and my primary machine stuck at 1903 with partial installations.

    - After much working to avoid the mess of the new behaviour/features from MS, I got the 1909 machine working with awful screen colors and the difficulty of controlling the new MS interfaces and third parties applications. No joy on the 1903 system.

    - After the attempt to install 1909 on the 1903 machine, the computer failed to connect to the internet. The resulting 1903 machine continues to sort of work, but without any linkage to the overall system. No USB, no internet.

    - The machines are on an internal network, and they share an ASUS 3100 router (current firmware) to access the internet. 1909 fine for network connection; 1903 fails to access internet.

    - I do not allow the computer or router to use DHCP. I assign all IP addresses manually. I have multiple devices on the LAN that interface with devices that do not deal well with random IP addresses.

    - I found that the attempted 1909 update being installed (and failing), has added IP addresses for IPV4 and IPV6 (not the 1909 machine) in the router. They are not the IP addresses I have installed. The addition of the new IP addresses has blocked the normal computer IP paths and uses only these two alien IP addresses. This results in keeping the real internet links unavailable. Recently I figured out that the extraneous IP addresses installed by MS are configured to block user control from the computer.

    The 1909 machine is "just fine". It appears to me that MS is doing this. And there is no way to fix it. Working through endless attempts to try to figure out what is going on; I fail. What I have seen is a bunch of mixed pieces of installations that have failed in the 1903 -1909 system update. I have no real idea how to use the components of the computer; but they seem to be a mix of things that did not work and lots of "error" events. I am unable to even get to the internet to download a fresh update. Hoping that things have changed enough to work. I really do not want to remove multiple applications such as described by MS on making a clean reinstall. I have a bunch of software that can not be re-installed if deleted.

    And I have not yet figured out how to rationally control the new and wonderful changes to displays. I have yet to find a simple, direct, and acceptable configuration of colors. It is really quite horrible. What where they thinking.

    But how do I get this mess to work? Network connections and strange interface changes.

    :)
     
    alternety, Jan 21, 2020
    #1

  2. Unable to access internet with certain programs

    I have a Compaq Presario CQ62 running Windows 10. I am unable to access the internet with a couple programs. I downloaded the update from Windows 7 to 10. Everything runs fine but HP's support program and Print Shop V22.

    I googled the problem and tried some of the suggestions listed, but I still can't access the internet. I am using Firefox and it connects fine along with Norton Internet Security. Any suggestions?

    [Moved from: Windows / Windows 10 / Ease of access]
     
    JamesWiker, Jan 21, 2020
    #2
  3. Unable to access internet

    Original Title: Internet access



    Hi Greg,

    Thank you for posting your query in Microsoft Community.

    Appreciate your interest in using Windows 10. I understand the frustration to wait for something and it is taking a long time.

    I would suggest you to perform an Internet troubleshooter by following the steps below.

    • Click on start and type ‘troubleshooting’ and press enter.
    • Click on ‘View all’ on top left corner.
    • Select ‘Internet Connections’ in the list and follow the prompts for troubleshooting.


    Also, check if the issue persists by connecting to a different network.



    Hope the information is helpful. Feel free to write is back for any other assistance with Windows, we’ll be glad to assist you.
     
    Eeshwar Kumar, Jan 21, 2020
    #3
  4. newtekie1 Win User

    Unable to use Win 10 PC after Dec update - no access to internet

    Guidance needed to setup my Home PC access over Internet through browser

    I wasn't giving steps on how to get RDP working, that is covered plenty of other places, I just give the steps to make it secure.

    RDP. If they aren't tracking your Web browsing, I doubt they are going to track RDP.

    And if you start the session from the command prompt it doesn't even put the address in the MRU list.

    Though the question that needs to be asked now is, what are you using for your VM lab?
     
    newtekie1, Jan 21, 2020
    #4
Thema:

Unable to use Win 10 PC after Dec update - no access to internet

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