Windows 10: New pc build random crashes

Discus and support New pc build random crashes in Windows 10 Support to solve the problem; Hey there, hoping to get some quick help with a new pc build for my son. For some reason it has random crashes/hangs and reboots from blue screen to... Discussion in 'Windows 10 Support' started by Sdmf, Jan 21, 2020.

  1. Sdmf Win User

    New pc build random crashes


    Hey there, hoping to get some quick help with a new pc build for my son. For some reason it has random crashes/hangs and reboots from blue screen to bios. Which then cannot see the nvme drive until I physically hold case power button to shut down, then let it sit for a couple seconds and everything comes up clean. Very stumped and very frustrated. I've double checked all connections and including removing and reinserting ram and gpu. Here is my list of hw. ( not also updated bios and all drivers along with win 10 updates.)

    Case: corsair 220t
    CPU: ryzen 5 3600
    Mb: msi b450 tomahawk max
    Ram: corsair Vengeance RGB 16GB (2x8) 3600 mhz (in slots 2 and 4)
    Gpu: sapphire nitro+ rx5700xt
    Psu: corsair rx 650 gold etc
    CPU cooler: hyper 212 black rgb
    Nvme drive: sabrent rocket Q 1TB

    Totally stumped on what's causing the probs. 1/5 times the systems works perfect, then the other 4 it gets a blue screen with critical process died or something like that. Also tried a fresh install of win 10 pro and home with same results.

    :)
     
  2. vinsterX Win User

    Random Crash/Freeze on Build 10130


    Hello everyone.

    I have been running the Windows 10 preview for the last few months and other than a driver issue here or there, did not experience any real problems. However, with the last update to build 10130, I have been experiencing a random crash/freeze that manifests itself in one of two ways:

    1. If I step away from the computer and come back before the monitor is set to go to sleep, I will come back to a frozen cursor, unable to do anything.
    2. If I step away from the computer and come back after the monitor has gone to sleep, I will come back to a black screen, unable to do anything.
    In both cases, I have to hold the power button in to shut down the computer for a restart.

    Any direction or help would be greatly appreciated.
     
    vinsterX, Jan 21, 2020
    #2
  3. New System build Suggestions

    just another build suggestion to consider- System Builder
     
    BarbaricSoul, Jan 21, 2020
    #3
  4. New pc build random crashes

    PC Build Steps

    Ok just because I like steps i am going to create some steps. Please give me the stamp of approval/disapproval
    • Install system in case
      • Remember to connect SSD and optical to same SATA ports on motherboard
    • Turn on PC
    • setup HDD
    • run blend test in prime95 for 30-60 min
      • run realtemp at the same time
    • While in Prime95 test
      • if CPU goes above 70c in RealTemp, I have a leaky CPU
      • if my system locks up or blue screens, there is an instability in the system somewhere
      • if my system does not lock up or blue screen, my CPU is not damaged and I am in the clear!
    What do you guys think??
     
    anandsap123, Jan 21, 2020
    #4
Thema:

New pc build random crashes

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