Windows 10: Family Features suddenly activated

Discus and support Family Features suddenly activated in User Accounts and Family Safety to solve the problem; I was trying to download a VPN on the Microsoft store and suddenly after downloading it my family features had been turned on and I couldn't access... Discussion in 'User Accounts and Family Safety' started by PreviaSens20, Jan 21, 2020.

  1. Family Features suddenly activated


    I was trying to download a VPN on the Microsoft store and suddenly after downloading it my family features had been turned on and I couldn't access google chrome without permission. I logged in under the administrators account but I couldn't access the family settings in family options in settings because after I clicked on "view family settings", it would ask me to ask the administrator/parent by email but after clicking that button, it would say "something went wrong" and so I cant view or change my family settings. If I do "ask by email" to open chrome it also says "something went wrong". At this rate I wont be able to do anything on my laptop because everything is getting blocked by family features. I had also left the family group and it didn't change anything.

    :)
     
    PreviaSens20, Jan 21, 2020
    #1
  2. Carlo Fer Win User

    Microsoft Family Features

    Hello Laura,

    To disable family features and turn off family settings on Windows 10, I suggest that you follow the steps outlined in these support articles:


    Make sure you're signed in with your Microsoft account to
    account.microsoft.com/family
    . For more information about troubleshooting issues with family features, please see this
    forum article
    created by Daniel Strommen [MSFT].

    If you would like me to provide additional advice, simply respond to this thread. I will get notified and I’ll reply to you as soon as I can.
     
    Carlo Fer, Jan 21, 2020
    #2
  3. Eric Ber Win User
    Microsoft family features icon on taskbar

    Hi,

    Microsoft Family Safety is a free parental monitoring app to help make it easier to keep your kids safe online. With Family Safety, you can give them some independence but still keep tabs on their computer activities. Family Safety allows you to:

    • See which websites your kids have visited, and which apps and games they’ve used
    • Block or allow websites, apps, games, or other content.
    • Limit the amount of time they can spend on the PC

    Since you never set up Microsoft family features on your computer, we suggest that you follow the steps on this

    link
    to turn off the family settings in Windows 10.

    Should you need further assistance, don't hesitate to get back to us.
     
    Eric Ber, Jan 21, 2020
    #3
  4. Mark Isi Win User

    Family Features suddenly activated

    Family Features Blocking Chrome on Adult Account

    Hello,

    Best that we could suggest here as an easy fix is to have the Family feature administrator remove your account from the list. Feel free to check out
    this link from our support website for steps on how to do so.

    Let us know if you need further assistance.
     
    Mark Isi, Jan 21, 2020
    #4
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