Windows 10: PLEASE HELP ME!!! Windows 10 Photo app

Discus and support PLEASE HELP ME!!! Windows 10 Photo app in Windows 10 Network and Sharing to solve the problem; Hi all....I'm a 70yo lady, so I have a limited knowledge of computers, and don't understand a lot of the 'tech speak'. I have made a video in Photo app... Discussion in 'Windows 10 Network and Sharing' started by kayzee49, Jan 23, 2020.

  1. kayzee49 Win User

    PLEASE HELP ME!!! Windows 10 Photo app


    Hi all....I'm a 70yo lady, so I have a limited knowledge of computers, and don't understand a lot of the 'tech speak'. I have made a video in Photo app and have exported it saved it to OneDrive. It has been saved as a .vbp file and Windows Media Player won't recognise it, so I can't view it. I have tried to convert it to a .mp4 file, using several different apps, with no success. I definitely don't want to have to redo the video as it is over 8gb long a lot of hard work, for me, learning as I go! Why on earth would Microsoft use a file codec that Window Media Player doesn't recognise????

    :)
     
    kayzee49, Jan 23, 2020
    #1

  2. WINDOWS 10 MICROSOFT PHOTO APP

    Hello,

    Welcome to Microsoft Community.

    The Photos app brings together pictures from all your devices using OneDrive, so that you can browse them by date, album or folder. It also automatically enhances photos, and creates albums for you, to showcase your best shots.

    I suggest you to follow the methods below and check if it helps:

    Method 1:

    I suggest you to change the Default apps in the setting app and verify the result. You may follow the steps in the below:

    • Go to settings and system.
    • Click on Default Apps and select the appropriately.

    Method 2:

    I suggest you to reinstall Photo app using the PowerShell command
    and reinstall using the Windows store. Follow the below steps.

    • Open the Start menu, type Windows PowerShell in the search bar.
    • Right click on the Windows PowerShell and select Run as administrator.
    • Enter the below command to uninstall the Photo app.

    •   get-appxpackage  *Microsoft.Windows.Photos* | remove-appxpackage

    More reference:

    http://windows.microsoft.com/en-US/windows-10/photos

    Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.


     
    Anju Thekkethil, Jan 23, 2020
    #2
  3. Windows 10 Photos App

    Hi,

    Thank you for posting your query in Microsoft Community. I understand the inconvenience caused to you and will assist you in solving the issue.

    I suggest you to follow the methods provided below and check if it helps.

    Method 1:
    Follow the below steps to update apps from store.

    • Open Windows store.
    • Click on the sign in icon next to the search option.
    • Select the option download & update.
    • Click on the check for the updates.

    Method 2:
    I would recommend you to uninstall the Photo app using Windows PowerShell command and reinstall using the Windows store. Follow the below steps.

    • Open the Start menu, type Windows PowerShell in the search bar.
    • Right click on the Windows PowerShell and select Run as administrator.
    • Enter the below command to uninstall the Photo app.
      • get-appxpackage *Microsoft.Windows.Photos* | remove-appxpackage

    After performing the above steps, install the Photo app from the Windows store.

    Reference: Refer to the following Microsoft article on
    Photos app for Windows help.

    Note: The steps for Windows 8.1 applies to Windows 10.

    Hope the information is helpful. Feel free to write to us for any other assistance with Windows, we’ll be glad to assist you.
     
    Eeshwar Kumar, Jan 23, 2020
    #3
  4. PLEASE HELP ME!!! Windows 10 Photo app

    Photos are opening with Paint instead of Photos app

    Hello,

    It's likely that your default application for opening photos is Paint. To change your default program in Windows 10 from
    Paint to the Photo app, we suggest that you perform the following steps:

    • On the Start menu, select Settings.
    • Go to System, then go to Default apps.
    • Select Photos or any app that you like to be the default under
      Photo viewer.

    Update us if the steps above helped you in resolving your concern.
     
    Angela Pun, Jan 23, 2020
    #4
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PLEASE HELP ME!!! Windows 10 Photo app

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