Windows 10: [Bootcamp] Windows Hello does not recognise Facetime camera.

Discus and support [Bootcamp] Windows Hello does not recognise Facetime camera. in Windows Hello & Lockscreen to solve the problem; As the title of this post says. I am running Windows 10 on MacBook Air 2015. Trying to configure Windows Hello facial recognition and it gives... Discussion in 'Windows Hello & Lockscreen' started by TyrannosaurHex, Jan 24, 2020.

  1. [Bootcamp] Windows Hello does not recognise Facetime camera.


    As the title of this post says. I am running Windows 10 on MacBook Air 2015.


    Trying to configure Windows Hello facial recognition and it gives following error: "We couldn't find a camera compatible with Windows Hello Face". The set-up option is greyed out as well.


    [Bootcamp] Windows Hello does not recognise Facetime camera. ee700e9d-600c-47d7-8841-a79cd6094d10?upload=true.png


    I have checked in Device Manager and the Facetime HD camera is listed there.


    [Bootcamp] Windows Hello does not recognise Facetime camera. 041d3efc-bdd2-4317-9417-26037b79b4bb?upload=true.png


    I have also gone through the below folders and followed the process as list elsewhere on the forums:


    C:\Windows\System32\WinBioDatabase -Backed up the existing file and generated a new one.

    C:\Windows\System32\WinBioPlugIns\FaceDriver - Manually installed the .inf file.


    Any help would be appreciated.

    :)
     
    TyrannosaurHex, Jan 24, 2020
    #1

  2. Can we use FaceTime on Windows 10

    I was trying to install Facetime for Windows PC/MAC. After searching a lot, I have found this amazing guide:

    https://techiespad.com/facetime-for-pc-windows/


    Its a simple step by step guide to follow.
     
    ThanhMcFarland, Jan 24, 2020
    #2
  3. Reece Win User
    Windows 10 drivers for Macbook's FaceTime HD Camera won't allow anything other than 720p

    I'm not sure if I should be asking this here or over in Ask Different, but given that Windows 10 is the OS I'm working in, here's where I am...

    I have a 2017 MacBook Pro running Windows 10 Pro via BootCamp. The laptop has a 720p camera called "FaceTime HD Camera" which works fine with the Windows 10 Camera app. It works fine with most webcam enabled sites in Chrome, FireFox and Edge, it works fine with ManyCam. But it only works when set to 720p.

    If I change the resolution to 640x480, 640x320 or lower, the image just goes black, or in Windows 10 Camera App's case - it also shows a 0x8... error code.

    I discovered this because I have to use Adobe Connect for a Uni assignment and I cannot get the camera working in that at all. Apparently that application supports up to 640x480@20FPS and whilst it detects the FaceTime HD Camera, there is no image when you start the webcam.

    Using ManyCam, if you change the video format from 720p to 480p or lower, the camera stops working, change it back and it works fine.

    Use a different webcam (eg. Logitech C920 Pro) in 480p or lower with any of the applications or websites and the image is fine.

    So whilst using an external camera is a workaround, it would be great to actually have a fix for the issue.

    Any ideas?
     
    Reece, Jan 24, 2020
    #3
  4. [Bootcamp] Windows Hello does not recognise Facetime camera.

    Facetime

    Hello. I'm Rey, a Community Expert willing to help the users.

    FaceTime is developed and owned by Apple. At this time using FaceTime in Windows 10 is not possible. I will advice you to use the Skype app on your Windows 10 and your wife's Ipad. Check the below link to download Skype:

    Descargar Skype | Llamadas gratuitas | Aplicación de chat

    Best Regards
     
    Reynaldo Ugarte, Jan 24, 2020
    #4
Thema:

[Bootcamp] Windows Hello does not recognise Facetime camera.

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