Windows 10: Need help to activate AirPods in Sounds Settings

Hi,

I just bought a Bluetooth USB dongle to connect my AirPods (2nd Gen.) to my desktop PC. After some tries, I succeeded in the first step, which is to connect the said AirPods. But, I can't chose those in the sound option, because they aren't activated in the Sounds Settings (a small window listing all my sound device).
Now, my problem is I can't activate them. Right-click, then Activate is useless.

Anyone could help me on this ?

(sorry for bad english)
(Bluetooth dongle : "Targus Bluetooth® 4.0 Micro USB Adapter", I'm pretty sure it is compatible for bluetooth headset)

submitted by /u/lodubisme
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:)

 

AirPods paired but won't connect.

Hi,



Thank you for replying.



I would suggest you to refer the steps mentioned below and see if that helps:

1. Press Windows Logo key + X, and select
   Device Manager.
   
2. Expand, Human Interface Devices.
   
3. Look for AirPods Audio/Video Remote Control HID and
   AirPods Hands-Free Call Control HID, right click on each entry and select
   Properties.
   
4. Go to the Power Management Tab, clear the checkbox for
   Allow the computer to turn off this device to save power.
   
5. Also, repeat step 4 for Bluetooth Low Energy GATT compliant HID.
   
6. Click on OK.
   

Let us know how it goes.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

Good surround sound headset

I know you say you're not that guy, but stepping into the $250+ range really brings a change in build quality that might have you never having to buy another set. Otherwise, getting 6 speakers with decent sound in a headset is hard, and that's what you are asking for, and I have no suggestions, but just a bump up the list. *Stick Out Tongue

 

Airpod sound extremely low on pc

Hi Noah,

Thank you for posting in Microsoft Community.

I understand that the quality of audio is very low when you connect the Airpods to your computer. I appreciate that you have already tried updating the device drivers from Device Manager and performed few troubleshooting steps.

We will certainly look into this issue for you.

For clarity, please let us know

1. What is the version of Windows 10 installed on your computer?
2. Are you aware of any changes or updates that was installed recently?
3. Have you tried connecting the Airpod to any other Windows 10 computer, to check if we get the same result?

However, let’s try a few steps and check.

Method 1: Check Audio Enhancements

1. Press
Windows key + R, to open Run dialog box.

2. Type
mmsys.cpl and click on OK.

3. Under
Playback tab, double click on the sound device that you are using.(You can also check the audio format in the
Advanced tab and select the highest quality available)

4. Click on
Enhancements tab.

5. Toggle the checkbox for
Loudness Equalization.

6. Click on
OK.

Check if there is any difference in volume.

Also, Right click on the speaker icon on the
Taskbar. Click on
“OpenVolumeMixer”. Check if the Volume bar is turned up
for the apps. You can control the volume of apps that are currently running using this option. Make sure the slider is all the way up.

Method 2: Check audio settings for Bluetooth devices.

You may want to check the steps mentioned under
Audio in
Troubleshoot problems with Bluetooth accessories

Method 3: Update Bluetooth drivers

I would suggest you to
update the Bluetooth drivers from manufacturer website and check.

You can also try the audio troubleshooter in
Fix sound problems in Windows 10

Let us know if the issue persists, we will certainly assist you further.

Regards,

Vivian S