Windows 10: Touchpad driver has disappeared from the device manager?

My touchpad completely stopped working and from research I assumed it was either broken or was a software issue, however all of the issues suggested I needed to un and then reinstall the touchpad driver. But when I went to look for it it seemingly doesn’t exist, I can’t see it anywhere. Please help I’m actually going crazy.

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:)

 

Touchpad not working and disappeared from Device Manager

The touchpad is no longer working on my HPSpectre x360 13-4120 and all instructions to update or install driver involve going to Device Manager and clicking on the Touchpad option. Unfortunately, this has disappeared. I have tried to download and install
the Synaptics touchpad driver and although it seems to go through the process without issue it doesn't appear on Device Manager (so not sure it actually installed) and touchpad scrolling and gestures still are not working. Please help!

 

Touchpad has quit working - Drivers are not showing up in Device Manager

Hello czarkhasm.

Thanks for publishing your query.

Please follow the steps below to solve your problem:

1 In Start, find Device Manager and select from the list of results. In Mouse and other pointing devices, select the touch panel, open it, choose the Driver tab and select Update driver. If Windows is not a new driver, look for one on the device manufacturer's
website and follow the instructions.

2 If those steps have not worked, try uninstalling the touchpad driver: open Device Manager, right-click (or press and hold) the touchpad driver and select Uninstall. Restart the device and Windows will try to reinstall the driver.

3 If that does not work, try using the generic driver that is included with Windows. Follow these steps: in Device Manager, right-click on the audio driver (or keep it pressed)> Update driver software ...> Browse the computer to find driver software> Let me
choose it from a list of drivers Device compatible with mouse with HID, select Next and follow the instructions to install it.

If the problem is not solved by changing the driver, there may be a problem with the touch panel. For help, contact the PC manufacturer.

Cordially

cristhian

 

touchpad driver update

Hi Chandrahasan,

Incompatible device drivers are known to operate against the method that Windows 10 follows. We suggest that you run the Hardware and Devices troubleshooter to scan your computer, identify the problem, and attempt to fix the issue automatically. To run the
troubleshooter, follow these steps:

• Right-click on the Start icon and select Control Panel.
• Type troubleshooting in the search bar and click on
  Troubleshooting.
• Click on Hardware and Sound > Hardware and Devices.
• Follow the steps from the wizard to run the troubleshooter.
  

If the issue persists, uninstall the touchpad driver, then follow these steps to check if the issue is driver related:

• Right-click on the name of your PC at the top of the list of devices in
  Device Manager.
• Select Scan for hardware changes to reinstall the device driver, or download and install the latest version from the manufacturer’s website.

Let us know how it turns out.