Windows 10: Help Minecraft Windows 10 1.14.1

someone help me please
I was playing normally in a minecraft survival world I created recently this week. Then I just closed the game and went to play some other games, then I get back to the surival world I was playing before and then this message shows up in my screen "there was a problem loading this world".
I didn't do anything after closing the game, I just played some other games and then this happened. This is the only one world that this happened. I can't figure out why this happen and I do not have a earlier backup from when the world used to "work". Can anyone help please?

sry for my bad english I'm brazillian

:)

 

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Windows 10 - Minecraft Download Issue

Hi,

Thank you for contacting Microsoft Community. I understand that you have an issue with downloading Minecraft application.
I will surely help you to fix this issue.

To understand the issue better, I would need more information from your end.

• Are you trying to install Minecraft application from Windows Store?
• Do you get any error message?

This issue could have occurred due to these reasons:

1. Corrupt Windows Store cache.

2. Conflict between third party applications.

If you are facing this issue while downloading Minecraft from Windows Store, I suggest you to try these steps:

Method 1:

I suggest you to reset Windows Store Cache and check if it helps.

• Press Windows + R keys to open run box.
• Type WSReset.exe and hit
  Enter.

Method 2:

If the issue persists, I would suggest you to disable Antivirus software/ Firewall and check if it helps.

Warning:

1) Please make sure to re-enable Antivirus software after performing troubleshooting steps.

2) Antivirus software/ Firewall can help protect your computer against viruses and other security threats. In most cases, you shouldn't disable or uninstall your antivirus software. If you have to temporarily disable or uninstall
it to install other software, you should re-enable it as soon as you're done. If you're connected to the Internet or a network while your antivirus software is disabled or uninstalled, your computer is vulnerable to attacks.

Hope this information helps. Reply to the post with an updated status of the issue so that we can assist you further.