Windows 10: KB4528760 causing network failure

Discus and support KB4528760 causing network failure in Windows 10 Installation and Upgrade to solve the problem; Since installing this update on a Dell XPS9000 desktop, the ethernet port onboard Realtek is dropping the internet connection when the PC is idle or at... Discussion in 'Windows 10 Installation and Upgrade' started by Wayne Smith MMMIX, Jan 26, 2020.

  1. KB4528760 causing network failure


    Since installing this update on a Dell XPS9000 desktop, the ethernet port onboard Realtek is dropping the internet connection when the PC is idle or at sleep. There is still an IP address, the router can see the PC, but it says gateway cannot be found. You cannot even reset the network adapter, it just hangs.

    I tried lots of things but it finally went away when i uninstalled this update. A day later it was automatically reinstalled and the problem recurred. I have since hidden the update and the PC is stable again. I do think there is an issue with this update.

    :)
     
    Wayne Smith MMMIX, Jan 26, 2020
    #1

  2. Update KB4528760 installed but now network disconnects every time I change users

    Recently installed the KB4528760 January patch - that was an ordeal that took several hours and the use of the Microsoft Media Creation tool. After that install, whenever I switch users on the system the network can no longer connect to the internet.
    I installed the latest drivers for my networking hardware and problem still occurs. Backed out of the installation of KB4528760 and everything works fine again.

    Second symptom - same time - Malwarebytes anti-malware randomly shuts off and cannot be turned back on without a reinstall while KB4528760 is on the system. Again, when I backed out of KB4528760, everything is working fine.

    If MSFT support is monitoring this forum, they need to be aware of this behaviour.
     
    GunnerDanneels, Jan 26, 2020
    #2
  3. Dolby Access Error: Network Failure?

    Hi Pio,

    Are you encountering other network issues on your computer right now? It would be best to check for network connection issues since the error that you're receiving is related to network failure. You can do so by running the Network troubleshooter.

    Here's how:

    • Open Start, and then type Network troubleshooter.
    • Select Identify and repair network problems.
    • Follow the steps in the troubleshooter.

    Should you find errors that the troubleshooter wasn't able to fix, refer to this
    article on how to fix network connection issues.

    Additionally, I also suggest that you run the troubleshooter for Windows apps to help identify errors within the app itself. You may run the troubleshooter from this
    article.

    Let me know how it turns out.
     
    Patricia Yu, Jan 26, 2020
    #3
  4. dalchina Win User

    KB4528760 causing network failure

    dalchina, Jan 26, 2020
    #4
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KB4528760 causing network failure

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