Windows 10: Start menu won’t open, whenever I try to open it it gives me a critical error message

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Critical Error message that the Start menu isn't working

Hi Patti,

Welcome to Microsoft Community.

I understand your concerned. Let me help you to fix the issue.

To understand the issue better, please provide us more information.

• 
  What is the complete error message do you received?
  
• When exactly do you get this error message?

Let’s try simple troubleshooting steps and check if this helps in resolving the issue. I would suggest you to go to the below link and try the steps provided by Ravinath P

“Critical Error – Start menu and Cortana aren’t working. We’ll try to fix it the next time you sign in.”

“Critical Error – Start menu and Cortana aren’t working. We’ll try to fix it the next time you sign in.”

If the issue still persist, you can also visit the below link and try the steps.

Troubleshoot problems opening the Start menu or Cortana

Hope this helps. Please let us know the status.

 

Critical Error message displaying in Start Menu

Hi Sagnik,

I'm experiencing the same problem again with the 'Start menu' on my PC since yesterday. It's still giving me a 'critical error' message when I select the Windows key to access the start menu. I've performed the proper steps with 'Method 1' and it hasn't
resolved the current issue. I also performed the required steps with 'Method 2' to find out if it would be resolved, but it gave me the result instead of 'Access is denied' after running the Powershell command. Per your suggestion, I had also set-up a different
user account with Windows 10 and it seems to be just working fine when I open the start menu. What are the real options to consider so that I can have this fixed once and for all. Thank you!

 

Start Menu Critical Error message!

Hi,

Thank you for contacting Microsoft Community. I understand that you are unable to open Start Menu and also some other programs.
I will surely help you to fix this issue.

To understand the issue better, let me know what all troubleshooting steps did you tried?

This issue could have occurred due to corrupt System Files or conflict between antivirus software.

I suggest you to try the steps suggested by Ravinath P on October 5, 2015 from the following article and check if it helps.

“Critical Error – Start menu and Cortana aren’t working. We’ll try to fix it the next time you sign in.”

Hope this information helps. Reply to the post with an updated status of the issue so that we can assist you further.