Windows 10: External Hard Drives and Card Readers are not detecting on PC

Running Windows 10 assume the latest version on a HP computer....


1. Computer will not read a 1TB toshiba portable hard drive, I have tried lots of things and computer will still not recognise it - please do not ask me to format because I cannot even get the drive to come up in file explorer.


2. Now it seems that I cannot even read a memory stick - I've plugged into ALL the USB outlets on the computer and NOTHING... tried 3 different sticks and the same problem.


Is this a problem with Windows 10.... seems like W10 is forever having issues that weren't issues prior and sick of wasting precious time on trying to fix my computer.


Thanks in advance to anyone who can help.


***Original title: Portable Hard Drives and Memory Sticks NOT working***

:)

 

External Hard Drive stopping PC during start up

Hello,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

I understand your concern that the PC will not reboot while connected with external hard drive.

I suggest you to do the following to detect the issue:

• Connect the hard drive to different port and check if the issue persists.
• Connect different hard drive to the same port and check.
• Connect different hard drives to different ports and check.

Please perform the above and let us know the status of this issue, we will be happy to help you further.

 

External Hard Drive

Hi John,

We suggest that you try the troubleshooting steps below:

• Open your External Hard Drive file in File Explorer.
• Type the name of the file you want to search on the search box and click Enter.

The file will show up in Search Results and you will be able to move it to the correct folder.

Let us know if you need further help.

 

External Hard Drive

I am using a new desktop with Windows 10/Mozilla-Firefox Browser.....

External Iomega hard drive backup....Model LDHD320-U

I am having a problem accessing some files in the Iomega backup.

Problem #1:

Am not getting the "menu" window that gives all the options with the external hard driv

The following are the steps that I have taken to use the external hard drive:

Plug in Iomega external hard drive....

My Windows "File Explorer" recognizes the hard drive....

Clicking on the Iomega Drive brings up my file folders....

Brings up: Administrator

My name

Click on "my name"

Lists: "Desktop"

"Favorites"

"My Documents"

Double Click on "My Documents" brings up total list of those "files"

Some of the files are "defined" (on left side of list) with pic of a "file" folder.

Some are defined by, "Adobe Reader" symbol

Some are defined by, "Word" symbol

I can open successfully the "Adobe Reader" and "Word" files ok.

(I have Microsoft Office 2013 installed)
The others with symbol of a plain file folder produces this small window error:

"Windows Script Host"
Code: 800A1391
Window is undefined

Tried looking up the error code above and don't understand squat......

Thank you...

<Moved to appropriate board>