Windows 10: PC is crashing while launching Borderlands 3

Hello, I am trying to track down the cause/repair to my PC hard rebooting. When i launch a game borderlands 3 it will start to load up but then the PC will crash/reboot. there is no error message or even blue screen it just reboots my machine. I have tried with tech support for the game but that has led me no where. PC runs everything else I can throw at it just fine. scannow, windows memory test, memtest 86 overnight. I believe all drivers are up to date at this point.


When I look in the event viewer for the PC I get event ID 41 kernal-power errors that the shutdown was unexpected. The other errors I see are


Windows cannot load the extensible counter DLL "C:\Windows\system32\sysmain.dll" Win32 error code The specified module could not be found.. event ID 1023


and


Unable to open the Server service performance object. The first four bytes DWORD of the Data section contains the status code. event ID 2004.


I am not sure how to track down these event viewer errors. Any thoughts or ideas on what to try next would be greatly appreciated.


***Original title: PC crash event IDs 1023 & 2004***

:)

 

Forza Horizon 3 crash on launch

temporary solution!!!

For everyone who's having a crash at the launch of the game, my games crashes everytime! So tried to uninstall one of the DLC's, I have the Hotweels DLC. So I uninstalled that. Launched the game and it works!

So:

-Forza Horizon 3

-Hotweels DLC

-Blizzard Mountain DLC

1. Uninstall one of the DLC's (I'd suggest hotweels since it's the smallest dlc)

1.2 just to be sure reset in App & Features

2. Click play Forza from the start menu (your game should work by this step!)

3. Install hotweels DLC again.

Your game should work! this worked for me.

 

Borderlands 3 loading

Purchase Borderlands 3 Deluxe Edition online from Microsoft Store and they gave me a Code # . They gave me nowhere to download the game so I can play on the internet. Microsoft.com took the redeemed code. Anyone know what I'm doing wrong?

 

Borderlands 3 loading

According to Microsoft Store that game is for Xbox One.

These are Windows 7 forums.

Buy Borderlands 3 Deluxe Edition - Microsoft Store

[table]MinimumYour device must meet all minimum requirements to open this product [tr]OS[td]Xbox One[/td][/tr][tr]Architecture[td]x64[/td][/tr][/table]

[table]RecommendedYour device should meet these requirements for the best experience [tr]OS[td]Xbox One[/td][/tr][tr]Architecture[td]x64[/td][/tr][/table]

There are Xbox forums here:

Results in Xbox - Microsoft Community